Sam K.
Horrendously Bad - Do NOT Rent Here
The absolute worst apartment management I've ever had to deal with. Impossible to reach anyone even when their faulty electronic door locks stop you from being able to get into your own apartment for multiple days straight. And when you move out, they will invent charges out of thin air to steal your security deposit and refuse to address any dispute you attempt. The building is in a constant state of disrepair with many of the promised amenities either broken or simply absent entirely; the community lounge was constantly locked or being taken over as an office by Common Staff, the package receptacle never worked in my entire 12-month lease, the apartment doors and the front doors of the building were constantly broken and would go unaddressed for weeks at a time, package theft is constant, unhoused people were living in the lobby and garbage room, noise violations were constant and were often paired with glass bottles being hurled from the rooftop down into the atrium below, which the management refused to address, etc. The only time the management ever fixes anything is when they are about to give a tour to a new tenant they are trying to sucker in. Do NOT consider moving into a Common apartment
Response from CommonFeb 15, 2023
Hi Sam, Thank you for taking the time to leave this review, and we're genuinely sorry to hear about the challenges you've run into during your time at Common. We took a look at your account and it does look like all of your complaints were addressed internally, but feel free to follow up with us at [email protected] if that isn't the case and we'll be happy to help.