ComcastReviews of comcastbusiness.com

this has been the worst experience with a company. To say they, the rep, lied is an understatement. If you can find another service provider you should definitely do it.

Comcast is by far the absolute worst company to deal with. If you just need something simple and basic, they can probably take care of it smoothly, but you will be paying a very high cost. I only hope that issues don’t come up for you, including switching addresses, changing services or altering the current service. Their employees in customer service, though very hard to contact and harder to get a good representative, routinely pass the buck to another person or department while saying there is nothing they can do. Don’t even think about signing up for their Comcast business! If business needs change, you will ultimately be paying substantially higher prices than other companies or be handcuffed with a long contract that will be renewed if ANY changes occur. It is absolutely NO wonder why Comcast has lost about 200,000 customers since the beginning of 2025 (8 months ago). There are MUCH better companies out there who can provide the same product at a lower cost than Comcan’t. GO SOMEWHERE ELSE or you most likely will regret it.

Stuck me with an extra month of service when I called to cancel and then even charged me an extra $50 for the last month as well. None of which I was notified about. BUYER BEWARE.

Customer Service is horrible

I returned all the equipment that was given to us. They say a piece is missing (it might have been damaged by UPS or it was never installed). They keep charging us even when we call, they say all has been cleared. I will not use them in the future.

Comcast business is a joke. Called and ordered internet and phone for new business. Had to postpone because building was still under construction. Took 25 minutes to get a CS person. Told them I needed to reschedule and they just ignored it. Decided to cancel and go with Verizon. Comcast agents have told me several times they understand this. Verizon scheduled and installed me two months ago and Comcast is still insisting that they're coming for an install. Total clown circus. I'll never even consider them again and I'm going to cancel my home service as well..

Our business has been completely shut down by comcast four days four different times so far this year, absolutely would not recommend.

AWFUL. Never signed a contract and got a bill for service that was never setup/used. Got bills and called customer service multiple times. No resolution and threats of collections. Paid $200 over collection threats to ruin my credit. Still trying to get my $ back. Meanwhile receiving Comcast biz Internet offers in mail weekly. Bait and switch, crap customer service, sheister, $#@! Nothing good or positive to say here. Stay away.