colaley.comReviews of colaley.com

Freaked out when reading some people's reviews. Arrived today. Nicely packaged. I have sensitive eyes. Had no reaction. One layer and went on nicely. No clumps. Quite happy. Need not have worried.

Scammers.ordered a product over 30 days.still waiting.took more money out than the price was.e mailed them.retured the extra money they took.e mailed several times.blaming the shipping.LIARS.will go through bank as paid with card.

Received my order-Do Not Buy here 2x Pencils for total cost £16.47 . Just seen same thing on Amazon for £2.99 each -

Scam Company! Do not use! They take your money and never send anything! I reported them!

One star is one star too many! I also feel I have been scammed. No delivery as yet and order was placed beginning of September. Noticed they had taken double the amount of money they should have. I have emailed them several times asking them to cancel my order and to give me my money back. Their response is that they are unable to do so as delivery on its way. If you buy from the U.S do we not have the same consumer rights as we do in UK? Obviously not. DO NOT BUY FROM THIS COMPANY. THEY ARE SCAMMERS. Will be seeking advice from my credit card company.

A complete scam. Be warned, these people are thieves and will take your money and not send your product. They will then try and blame the shipping carrier. When they have not sent you anything. Absolutely disgusting. DO NOT ORDER ANYTHING

I cannot believe I’ve been stupid enough to be scammed. Waited over 6 weeks and no show.

This company are the worst. Customer services are either not too bright/not interested or they cannot understand English. No matter what you write to them, if they do reply at all, it is to give a tracking number and tell you it is delivered, beyond this they do not care. My issue in a nutshell is it seems Yodel the courier have uploaded incorrect or spurious tracking which makes the whereabouts of my two parcels from Colaley in dispute. Yodel interviewed the courier (as a result of my enquiry - not Colaley who have not approached them) and have responded the interviewed courier did not produce any clarity (ie he is lying!) I have had to chase this up myself with Yodel as Colaley customer services are doing nothing to help other than repeat like automatons what the tracking no is and that a delivery was made to me! I purchased these items in good time to take on holiday. No chance I will ever see them and am beginning to think the same regarding my hard earned money for those 2 orders. I know it is not the fault of Colaley the orders have got 'lost' in the Yodel system - but they seem to think their obligation is over with because tracking says delivered (to some random neighbour whom I have no idea where they are!) They ignored my emails until I opened PP cases...then they replied promptly...with the same old, same old response about tracking. Completely ignored all the details I provided including the email I received from Yodel after their investigations and Colaley responded that they needed ME to provide a certificate of non receipt from Yodel! Another response following on from them was gobbledygook again - didn't understand what they were saying! There are quite a few people online calling them scammers. Also the company who provided the initial tracking 24service.vip has also had a load of awful reviews calling them scammers too. What the heck is going on here? Are they connected? I just hope Paypal can help but it is worrying when you have a lying courier with false tracking uploads because disputes rest on the tracking as proof of delivery but what happens when tracking says one thing and customers say another?