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colaley.com (colaley.com) has 423 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
423 approved reviews, newest moderated first
H1991
Absolutely shocking!!! Received a mascara that can not be used the whole brush gets covered in watery gloopy mascara. Customer services offered my £3 refund what a joke! I ordered because i saw a post on facebook with comments saying it was good i realise now that the comments were put there by the company. I would definitely NOT order again and id suggest you dont order either unless you want faulty useless goods thay you cant even use or send back!
teresa S.
Just received my lovely sunglasses
Marie M.
I stupidly didn't look at reviews.. I'm sick of ordering online now. I didn't RECEIVE ANY OF MY ORDER...and the response to any action looking for answers is automated response 😒 😑 Do NOT ORDER FROM.THIS SITE
Rii Rii B.
Coaley IS A FAKE SITE !! 100% SCAM SITE FALSE TRACKING INFORMATION Perfectly worded holding email responses. DO NOT ORDER FROM THEM.!! IF you have a RING DOOR BELL use it to expose non delivery of your goods. They will say they handed to you/someone ABSOLUTE LIE! I WANT MY 14.41 BACK!! VERY UNHAPPY TO OF BEEN A VICTIM OF COLALEY
Nola R.
have not received item but they took my money. NOW CAN NOT GET IN TOUCH WITH THEM. REALLY ANNOYED AND WOULD LIKE TO KNOW HOW THEY GET AWAY WITH IT. HAVE NOW RECEIVED THIS ITEM AND IT IS GOOD
Miss M.
Have to say I ordered 3 mascara’s and then panicked after coming across these reviews, which are some what negative. I know we can all have different experiences when doing or purchasing the same thing, however I had no issues - received regular updates on progress of delivery and received my products to which I’m happy with. Granted the product is coming from the states so wasn’t expecting it to arrive over night, I think it took a week…
Stacy P.
I stupidly didn’t read reviews before I made my purchase! I wish I had! I ordered mascaras - the offer was buy 2 get 1 free! Sadly only 2 arrived. Despite numerous emails back and forth, they refuse to accept that I only received 2 and claim their warehouse have checked and did not make a mistake! I should also point out that I was overcharged too initially although they did sort this quickly. They offered me a refund of 2GBP and then increased this to 4GBP. Told them to keep it as they obviously need it more than me! Feeling like I’ve been scammed!
Elle V.
Using fake advertising with content from random people on tiktok. I know this because I follow one of the people in the advertisement and saw the original video. She was using Maybelline instead of Colaley (yet Colaley is using her video as if the results are from their mascara). On top of that, all the people in the advertisement are using different mascara wands, which is another indication they're just stealing content. Never ever buy from them. At the very least, they steal content and use false advertising, but judging by other reviews they also overcharge, don't have actual customer service, often don't send out items, etc.