Coffeeroast Co.Reviews of coffeeroastco.com

Response from Coffeeroast Co.Feb 10, 2023

Hi Chris! Thank you for taking the time to leave a review of your experience with CoffeeRoast Co. We're glad to hear that you are happy with your purchase. Thank you for your business and we hope to serve you again in the future!

Response from Coffeeroast Co.Feb 10, 2023

Thank you for your kind words about our company, Gustavo. I am happy to hear that you were satisfied with our service and products. Thank you for your business and we hope to serve you again in the future!

Response from Coffeeroast Co.Feb 3, 2023

Thank you for reaching out to us. We would like to sincerely apologize for the delay you experienced in receiving your order. Our team always tries our best to ship orders as timely as possible but sometimes things happen that are out of our control. We have also tracked your order and it states that it has been received. We're able to get in touch with you to further discuss this and we appreciate your time giving your feedback through a phone call. We are still waiting on your response on the follow-up e-mail we sent as we haven't received anything yet. We hope we can talk to you again and have this fully resolved. Thank you.

Response from Coffeeroast Co.Feb 3, 2023

Thank you for sharing your experience, Eddie. We apologize for the confusion you've had with our company. Our shipping option is standard and not expedited unless said otherwise. We tried reaching out to you to further explain the shipping options we offer for this product but unfortunately, calls are just being routed to voicemails. We also sent you a follow-up e-mail, but we haven't received any response up to this date. We will still try contacting you and we hope you’ll consider giving us another chance in the future.

Response from Coffeeroast Co.Jan 31, 2023

Thank you for your kind words about our company, Keith. I am happy to hear that you were satisfied with our service. I also appreciate your patience and understanding as we worked through the issue regarding your order.. Please do not hesitate to reach out to us again if you have any further questions or concerns. We value your business and are always here to help.

Response from Coffeeroast Co.Jan 31, 2023

Thank you John! I'm glad to hear you're satisfied with our products and service. We appreciate your business and hope to continue serving you in the future.

Response from Coffeeroast Co.Jan 10, 2023

Thank you so much for your review, Rigoberto! I am so glad to hear that your order arrived really quickly. If there’s anything else we can do, please let us know. Thank you again for choosing CoffeeRoast Co!

Response from Coffeeroast Co.Jan 3, 2023

Hi John, thanks for your honest feedback and we appreciate your time taking our call and letting us know which parts of the manual were vague - if there's anything more specific, please let us know so we can further reach out to the manufacturer. As a valued customer, your feedback is important to us. Thank you once again for your time and patience.