Dominique B.
I LOVE my sofa!
I LOVE my sofa!. It is everything I was hoping for. It was super easy to set up and it is amazingly comfortable. I love my choice which is funny because I was so nervous ordering it without actually sitting in it. I am so happy with my choice. I am however extremely unimpressed and annoyed at the delivery service which was the worst part of my experience thus far. I was never notified of a window for delivery. I was called and left a message with a phone number which I called several times and was met with only a busy signal. I then received a phone call several days later that they would be at my home in 15 minutes. Thank goodness we were home. My friend met them at our gate to direct them to my RV. They refused to follow him and told the lady at the front desk they were leaving the package. When she saw how big it was she refused. When I went to speak to him and asked him to follow me he told me , "No" and recanted it following my insistence that the sofa was to be delivered into my home. He half heartedly apologized to my friend but the ordeal was very frustrating. I know I put my space number on my original order but It was not on the delivery order. Long story short it was finally delivered to our living room and we have been enjoying its comfort ever since.