Cloud of Goods Reviews | Read Customer Reviews of cloudofgoods.com

Cloud of GoodsReviews of cloudofgoods.com

4.2282 reviews
Physical Aids
3730 Coconut Creek Parkway, Suite 110, Coconut Creek, Florida

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Cloud of Goods

About Cloud of Goods

Cloud of Goods helps you say yes to the experiences you came for. We are an online rental marketplace connecting travelers, families and people with mobility needs with local equipment rental providers. From theme park holidays and city sightseeing to cruises, conventions and visits with family, we help you plan for comfort without carrying bulky gear from home.A full day out can involve more walking than expected. A mobility scooter, wheelchair or walker can help you take part, while a stroller gives little ones a place to rest. You can also rent baby cribs, car seats and other essentials for your accommodation. In selected locations, our range includes power chairs, hospital beds, lift chairs and equipment for events and outdoor activities.Search your destination, choose your equipment and rental dates, and enter your delivery location to see the available options and pricing. Book online, then coordinate delivery and pickup with the local rental partner fulfilling your order. Delivery can be arranged to hotels, resorts, homes and vacation rentals, with other meeting locations coordinated for your booking.Planning a family trip to Orlando or Anaheim, a Las Vegas convention, a London city break or a Dubai holiday? Discover what you can hire or rent at your destination. Families may know strollers as pushchairs or buggies, and baby cribs as cots; our aim is the same: help you find the equipment that fits your trip.Cloud of Goods brings local rental providers and travelers together so more people can share the experience. Pack less, plan ahead and enjoy more time together.

Cloud of Goods (cloudofgoods.com) has 282 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: cloudofgoods.com
Website: cloudofgoods.com
Category: Physical Aids
Location: Coconut Creek, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cloud of Goods reviews

282 approved reviews, newest moderated first

andrea H.
Sep 4, 2024
This was the easiest & most seemless…
This was the easiest & most seemless process to book, drop off & pickup!! The equipment was great and the battery stayed charged for 2 full days of adventuring in NYC. 10/10 recommend!
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Debra T.
Sep 3, 2024
Joel was fantastic
Joel was fantastic. Contacted me the day prior to delivery and the day prior to pick up. He arrived at the early end of the delivery window and was very courteous and helpful.
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customer
Sep 3, 2024
I could not have enjoyed this vacation…
I could not have enjoyed this vacation without the scooter. It was on time, where I was told it would be. Picking it up was a breeze. The scooter was amazing. Thank you!
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William F.
Sep 2, 2024
Delivered and setup was wonderful!
The whole vacation was a breeze!!! No problems whatsoever. Still had five green lights after a week a week of use! Our vacation was awesome because of the power and durability of this portable scooter! Thanks, Sandi
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Charles H.
Sep 2, 2024
Quick and Convenient
Delivery at the port was easy. Scooter was in good shape. Young man was pleasant. Battery stayed charged all the day. First time use of a scooter was fairly easy.
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Willow W.
Sep 2, 2024
The affiliate company they set us up…
The affiliate company they set us up with delived a chair that was rickety, a bolt fell out, horn didn't work, and kept dying even with a fully charged battery. When I spoke with them, they said they knew it had issues but it was their "old faithful ".
Response from Cloud of GoodsSep 17, 2025
Hi Willow, Thank you for sharing your feedback with us. We’re truly sorry for the inconvenience you experienced with the equipment delivered by our partner. We understand how frustrating it must have been to receive a chair that was unstable. We’d love the opportunity to connect with you directly to better understand what happened and see how we can make things right, while also learning how we can improve moving forward. If you could kindly share your order ID or a contact number with us at [email protected], we will reach out right away to work toward a resolution. We truly value your time and appreciate your feedback. Warm regards, Cloud of Goods Team
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helen P.
Aug 31, 2024
Brilliant service and lovely to deal…
Brilliant service and lovely to deal with. Ordered last minute and the wheelchair arrived and was later collected on time. Such a game changer for a kid with a broken leg at the parks- much easier and cheaper than using the park chairs. Thanks!😊
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Andrew A.
Aug 28, 2024
One Star is far too Good for this company
This review is for cloud of goods Anaheim. One star is too good, delivered the wrong wheel chair three hours late, their local agent Paul was rude and obnoxious tried telling us a transport chair with wheelchair wheels added was exactly the same as a lightweight day chair we ordered. We then waited two hours for it to be collected and ignored all calls and messages. A disgrace and embarrassment to the company.
Response from Cloud of GoodsSep 16, 2025
Hi Andrew, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delivery of the wrong equipment and truly appreciate you taking the time to let us know. As per our system, a full refund for the remaining value of your rental has already been issued. We deeply regret the frustration caused and are committed to learning from this experience to improve both our products and service moving forward. As a token of our apology, we’ve also created a discount code and emailed to you via the email address provided when placing the order, which you can use toward a future order with us. We truly value your patience and hope to have the opportunity to serve you better in the future. Warm regards, Cloud of Goods Team
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