Cloudbeds Reviews | Read Customer Reviews of cloudbeds.com

Cloudbeds Reviews | Read Customer Reviews of cloudbeds.com

Cloudbeds reviews

519 approved reviews, newest moderated first

Eco F.
Mar 8, 2024
We completely recommend using CloudBeds!
We completely recommend using CloudBeds!
Response from CloudbedsMar 11, 2024
Hi Eco Funco, Thank you for taking the time to share your feedback about Cloudbeds. We appreciate it!
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Marco D.
Mar 8, 2024
Eficiencia
La preocupación por dar toda la información de manera amable y completa.
Response from CloudbedsMar 12, 2024
Hola Marco Díaz, Gracias por tomarte el tiempo de agregar un comentario positivo sobre la manera amigable y completa en que el personal de Cloudbeds provee información. ¡Lo apreciamos montones!
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Wild Wetlands L.
Mar 8, 2024
Somos nuevos en Cloudbeds
El proceso y la implementación de la plataforma es genial, aunque seguimos aprendiendo Cata es una entrenadora genial y nos detalla todo el funcionamiento a la perfección, la verdad estamos muy satisfechos!
Response from CloudbedsMar 12, 2024
Hola Wild Wetlands Lodge, Gracias por tomarte el tiempo de calificar positivamente nuestros procesos y la implementación de nuestro software. Igualmente, de lo estupenda que ha sido Cata en las actividades de capacitación. ¡Lo apreciamos mucho!
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Backpackers Hostel P.
Mar 7, 2024
Tenho 2 alojamentos com a Cloudbeds e…
Tenho 2 alojamentos com a Cloudbeds e estou muito satisfeita. A Cloudbeds tem uma equipa muito prestativa no momento de implementação da plataforma. As ferramentas são apresentadas e o site é feito sob medida atendendo as especificidades de cada alojamento. Apresenta atendimento via chat 24horas por dia, o que facilita a resolução de problemas e dúvidas.
Response from CloudbedsMar 12, 2024
Olá, Backpackers Hostel Portugal, Obrigado por dedicar um momento para compartilhar seu feedback sobre as ferramentas, o software e o suporte via chat da Cloudbeds. Muito obrigado!
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Vero H.
Mar 7, 2024
Muy buen servicio y buena disposición…
Muy buen servicio y buena disposición de Catalina Uribe. Estuvo al pendiente de todo desde un inicio.
Response from CloudbedsMar 7, 2024
Hola Vero H, Gracias por tomarte el tiempo de compartir tu estupenda experiencia con el servicio de Cloudbeds y Catalina. ¡Lo apreciamos mucho!
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Frida Gomez M.
Mar 7, 2024
Excelente atención personalizada
Excelente atención personalizada
Response from CloudbedsMar 7, 2024
Hola, Frida Gomez Marcial Gracias por tomarse el tiempo para enviarnos sus comentarios sobre Cloudbeds. ¡Lo apreciamos mucho!
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Angel M.
Mar 7, 2024
Buen ritmo durante la capacitación y…
Buen ritmo durante la capacitación y claro explicando los temas de configuración.
Response from CloudbedsMar 7, 2024
Hola Angel Miranda, Gracias por tomarte el tiempo de compartir tu experiencia con nuestra capacitación. ¡Lo apreciamos mucho!
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Sow P.
Mar 5, 2024
Watch out for sales emails and check your bank account
Watch out for sales emails and check your bank account. Sales people will implement a feature that you never agreed to. They will charge you without you knowing You have to email back when you receive a sales email and mention that you are not interested. It happened to me that no answer was turned into a yes by a sales guy ( name withheld by the writer). As a result Cloud bed billing took in total $1661.86 dollars out of my account. The service to talk to management is nonexistent. It feels like you talk to sales staff and are moved from one ticket to an other. Very frustrating . The booking system is good but this company is getting very greedy and expensive. Watch out !!!!
Response from CloudbedsMar 7, 2024
Hi Sow Piglets, Thank you for taking the time to share your feedback regarding billing. If you would be open to discussing further, please email [email protected] and reference this review. Someone from our leadership team would be happy to speak with you.
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