Tim
Super fast shipping
Super fast shipping. Thank you!
Response from Closer PetsAug 4, 2021
Hi Tim, Thank you for leaving us this review – we're super happy to hear you got your new product really fast! 😊 Best wishes, Kayleigh.

Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing256 approved reviews, newest moderated first
Tim
Super fast shipping. Thank you!
Response from Closer PetsAug 4, 2021
Hi Tim, Thank you for leaving us this review – we're super happy to hear you got your new product really fast! 😊 Best wishes, Kayleigh.
AB
Good quality product and prompt shipping.
Response from Closer PetsAug 2, 2021
Hi there, Thank you for taking the time to leave us this review, we're happy to hear you feel this way about the quality of the product you purchased and the shipping! Best wishes, Kayleigh.
JASMYNE
Absolutely lovely to work with Timely response when there was issues. Easy to work with, understanding when mistakes were made on my end.
Response from Closer PetsAug 2, 2021
Hi Jasmyne, Thank you for leaving us this fantastic review – we're so happy to hear you feel this way! 😊 Best wishes, Kayleigh.
Andrea D.
Great packaging and product came quickly!
Response from Closer PetsAug 2, 2021
Hi Andrea, Thank you for taking the time to leave us this review – we're so happy to hear you love the packaging and that your product arrived quickly! 😊 Best wishes, Kayleigh.
John W.
Great company! I just wish the pump I purchased lasted longer than a year, before I need to purchase a new one.
Response from Closer PetsJul 23, 2021
Hi John, We appreciate you taking the time to leave us this feedback and we will be sure to pass your comments on to the team. Best wishes, Kayleigh.
Vanessa C.
Fast delivery and best night sleep ever. I was concerned from reading other reviews that my food centric cats would have these destroyed the first time I used them but that hasn’t been a problem. I like the clock and digital setup so I can synchronize multiple feeders and I’m confident that everyone has equal opportunity to eat. Our cats were waking us at 4:00 to feed them but now with the feeders it’s no longer a problem. I set a random time in the middle of the night with just one treat in it and then a second feeding at 4:00 with just 10 pieces of dry food to hold them over til we get up and can give them wet food. We’re going out of town for one night and it’s nice to have these to cover their 2 meals while we’re gone. We’ve used the old flip tops for decades and this is such a huge improvement. I’m mad at myself for not buying these sooner. We’ve never slept so good. The cats hang out in the room that the feeders are in just waiting for the food to become available. Since I randomized the treat feeding they don’t want to leave the feeders because they don’t want to miss it.
Response from Closer PetsJul 21, 2021
Hi Vanessa, We're so happy to hear you feel this way and that you're now able to get a good night's sleep! Thank you for sharing this amazing review with us! 😊 Best wishes, Kayleigh.
John McClellan J.
Additional ice packs. Easier to plan if you already have 2 more in your freezer. They are exactly the same ones that came with the unit. Fast shipping.
Response from Closer PetsJul 19, 2021
Hi John, Thank you for leaving us this lovely review, we're happy to hear you feel this way! Best wishes, Kayleigh.
Neil S.
Great service.
Response from Closer PetsJul 15, 2021
Hi Neil, Thank you for taking the time to leave us this review – we're very happy to hear you feel this way! 😊 Best wishes, Kayleigh.