hazzel
Recommended based on good design of my current catflap & excellent help from Melanie at Closerpets
I recommend this seller based on my current manual cat flap & the good customer service from Melanie! I needed to replace part of my existing "Catmate Elite 4-way rotary locking manual cat flap". This flap is not only big enough for large cats, but has been so reliably sturdy & secure for many years that I keep it as it's better than anything else on the market. The cat flap is not longer available unfortunately - although it's the best design I've ever seen with a larger size & a manual 4-way rotary locking mechanism. The rotary lock is much more reliable than newer versions of lock. I, like many others, do not want a mechanism like a microchip or tag operated flap, with the operation via an lcd display etc. They can prove unreliable -& also some cats dislike them due noise they make. Melanie at CloserPets/Catmate was so incredibly helpful & patient going through all the possible options with me until we found a solution. Many thanks!
Response from Closer PetsNov 22, 2022
Hi Hazzel, We really appreciate you taking the time to leave us this detailed review! We love hearing from our customers and their experiences with our team! We'll be sure to pass your kind words across to Melanie 😸 Best wishes, Kayleigh.


