CLMBRReviews of clmbr.com

I enjoy the classes since the instructors are motivating and change the rhythm. Only thing is my clmbr has been getting louder but not squeaky since i did use wd-40 on the pulley and the squeakiness went away.

Quick,easy,very helpful and congenial. Only reason I didn't give five stars was the week's wait to get assistance.

First, I have tried other climbers and they end up causing knee or hip pain due to the angle of the climber. This one gets it right. Second, it is way too expensive for what you get. I am 5 foot 2 inches and there is no way for me to adjust it. I have tried to create platforms for the footpath without success. I notice they sell extenders for tall people....but don't forget about us! I have no doubts that the engineers could come up with a simple safe work around. Third, I really appreciate that there are preset programs and self guided climbs. I appreciate the metrics. They help me know my progress and they are motivating. Fourth, the subscription is engaging and varied and more expensive than I can manage on top of the cost of the machine. There are those who can afford the payments and benefit from a digital community. I think it would be kind and profitable if you threw us poor short people an occasional guided class when you send updates and thick footpads (maybe in 1 or 2 inch thickness that can be stacked as desired).

Amazing machine and workout! I’m completely obsessed l. I’m currently 37 weeks pregnant and still working out due to CLMBR no impact. It’s truly a Full body and efficient workout.

Great workouts so far. No complaints. The only reason for not giving it 5 stars is because I’ve only used the machine for about 7 exercises so I want to leave a little room for improvement.

See my UPDATE (or UPDT?) below. Here is my original review: I just received my CLMBR yesterday, about 4 months later than originally estimated, but given the worldwide supply chain problems, it was somewhat expected and it didn't bother me. The XPO tracking was good and I received text updates, including one 30 minutes before arrival. I had already opted for a cash refund in exchange for choosing to assemble it myself. Unboxing was uneventful, except there was a supplement included that updated the list of hardware. I discovered later that this supplement reversed the ID letters for two of the bolts, but the mistake was obvious and didn't cause any issues. What did prove to be difficult was aligning the axles to the center console. You need to align two sets of holes and it just wasn't happening. I finally noticed two removable pins in the pulleys at the top of the supports that prevented any movement in the pulley system. This seems like a good idea for shipping purposes, but the instructions never mentioned them (I checked twice) and it wasn't until I removed them that I was able to rotate the gears (a tip I only discovered when watching an assembly video that I had to hunt down on their support site) and get the holes to align. In addition, it is very easy to strip the bolts, which have a low-quality look about them. There were also a couple of times where I had to go to their website to see pictures of the assembled units to properly orient certain parts, like the dip bars. The pictures in the assembly manual are not clear enough. All in all, the assembly process needs some refinement. It's pretty clear this is a startup and I'm sure they have their hands full, but many people will be frustrated if these issues aren't fixed soon. Once I was done with the assembly, the CLMBR looked nice and I was excited to try it. I powered on the display, downloaded the mobile app and went through the account creation process. When I was ready, I chose the Just Climb option so I could test it out. The screen with all the metrics came up and I started to climb...and nothing on the screen updated. Just a whole lot of zeros staring back at me. I tried climbing faster, but nothing changed. Hmmm. I tried power cycling the machine, but still got the same result. I submitted a ticket to support (this was on a Friday afternoon) and just received an answer less than 24 hours later. Unfortunately, the only advice given so far was to power cycle the machine, which I had already done. Aside from the non-working metrics, the other thing I've noticed so far is the somewhat noisy/clunky pulley mechanism. Perhaps I won't notice once I'm involved in a class, but I was expecting the mechanics to be a little smoother. UPDATE: About 10 days after I submitted my support ticket, a technician scheduled a Facetime call to help me diagnose the machine. After removing the dip bars and the bottom panel from the console, we went through the various connections to the control board and eventually discovered a USB-C connector was loose (the console comes fully assembled, so it either came loose in transit or wasn't properly inserted at the factory). After I re-inserted the connector, the metrics worked. Both the technician and I were relieved. I've completed a few workouts now and I'm very happy with the machine. I still think it's a bit noisy, but I have my machine in the garage, so it's fine. I also have a Peloton, and the workout experience and quality of instructors is very similar, but the one thing that seems to be missing, for now, is the leaderboard. There is no way to compare your metrics to others, either during class or afterward. Hopefully, that feature is coming soon. What CLMBR has that Peloton doesn't is a benchmarking system. You're prompted to complete certain benchmarks, like how far you can climb in 30 seconds, or how long it takes you to climb 500 feet, and then you'll be prompted to retake those benchmarks about 60 days later to see if you've made any improvement. You can view your benchmark history at any time. It's a nice motivational tool. The other thing I like about CLMBR vs Peloton is the login process. Once you've got the CLMBR mobile app set up and your account created, you connect to the machine by entering a 6-digit code. This is much faster than logging in to the machine by entering your email and password and would make using a friend's CLMBR easier. All-in-all, CLMBR looks very promising, but just know that they need to iron out some quality control and installation issues.

UPDATE #2: CLMBR replaced my machine. The install team was great. Fast, communicative, professional. (much better than the ryder driver that dropped and left the first one.) They did a wonderful job. The new machine is much better. Much quieter, smoother. The gear/resistance knob seems to work better as well. I can feel more difference between 1 and 11. (Although, to be fair, I wish it went up higher than 11. For squats and "heavy" work 11 just isnt enough for me and I'm a pretty petite 5'3".) There are still issues with the wifi connection. IT still freezes regularly or looses connection all together. We have had to order a hot spot for the room it is in. But laptops, tablets, etc do just fine connecting in that room 🤔. hopefully the hot spot fixes the issues and I can actually complete a workout straight through. UPDATE: I just had a call from the founders. They are going to replace my glitchy CLMBR. I am looking forward to getting my new CLMBR and (fingers crossed) revising this to to a 5 star review soon. I was so incredibly hopeful for this piece of equipment. I am a group fitness instructor and need need quick efficient workouts for my busy schedule. I expected delays with a crowd source funded project, but 5+ months was pretty frustrating. Then I got a call saying I’d have to put it together myself after paying for white glove delivery and install, that sucked. Now the system is glitchy AF. None of the video climbs work, they all keep freezing. The gear resistance doesn’t go high enough to be challenging. I’ve tried reaching out for help and though everyone is very nice, no-one is actually helpful. The paint start chipping after one climb. And 20 minutes into that same first climb it started to make a horrible clicking/clunky noise. I really want to like the CLMBR, but it’s just not a finished product. I’m disappointed that they shipped a half assed attempt and charged so much for it. DO NOT PURCHASE. Update: Still no help. I have been repeatedly asked to send pictures and videos of the equipment malfunctioning. I have complied. Only to receive very polite emails saying they have no idea when anyone will be able to assist me. That they don't know when the engineers will have a chance to review my videos and offer advice on how to fix the problems. AND they have no clue when they will be able to send a tech out to fix the horrible noises that the machine makes when in use. I've tried calling as well and the last time I tried calling, no one even bothered to answer the phone or return my call.

Do not buy CLMBR. I purchased the CLMBR as a founding member on the day it launched (Dec 1, 2020) and I am customer #128. The estimated ship date at the time of purchase was May 2021. I did not receive it until October 1, 2021 and experienced all of the same issues that the other reviews had with the delivery process. I have tried to be understanding as they launched a new product in a pandemic but after not being able to reach any of the "assemblers" we decided to try and assemble ourselves with the help of their video and actually it is pretty easy to assemble yourself - if you don't have a defective unit which I do. I immediately reached out to Support and for the 1st week Aaron was pretty responsive. Once it was determined that I would need to have a new part shipped to me he has now said I will need to wait until late Nov/Dec as they have no system in place for replacement parts. I am stuck with a unassembled unit that is spread all across our quest room making the room unusable for the holidays. I purchased for $2000 11 months ago and I am dead in the water here. Good luck update 12/13/2021 - still waiting. Just called again (after being ghosted for a couple weeks) and was told that maybe my part will ship out towards the end of the week. PROCEED WITH CAUTION Update 2/5/22 It has been about 5 weeks since I finally received the replacement part and I have about 25 workouts logged on the machine (according to CLMBR I completed equivalent to Mt Everest about a week ago. There is no question the workout is far superior to any machine I have ever used and I have tried them all. Sweat just pours off of you and this is one of the only ways I can get my heart rate above 140 sustained since I can no longer run due to bad knee. They would need to pry my CLMBR out of my cold, dead hands to get me to give it up. But you better be patient as this brand new company certainly has some growing pains. 2/7/22 Mrs CLMBR sent me an email asking me to expand on my review of the actual machine so here you go… I rely heavily on product reviews to make purchase decisions so here is my honest take: Pros -very well made. I am 190# and no matter how hard I push it CLMBR does not shake, rattle or move at all. I am very impressed with this Pro level equipment -as far as I can tell CLMBR is mechanical not electrical meaning the only electricity it uses is for the video screen. It appears to work perfectly fine if not even plugged in. This is huge for me as I expect it to last 20 years -when I first climbed on the machine I put it to highest resistance and was surprised that it was not too difficult- for about a minute. Then I realized there was no way I could sustain that and now I am usually on level 4. Your body weight provides plenty of resistance and I don’t see CLMBR ever becoming “too easy” for me. I was concerned about this prior to purchase as I am the guy at the gym using the treadmill on full incline -I have done a couple of classes and as an Apple Fitness+ user I can say they are just as polished and professional as Apple’s. See below about the costs tho… Cons -the speaker system is not quite loud enough for me. CLMBR is not really quiet and on the loudest setting I can’t alway hear the music. Not a dealbreaker for me as I prefer my headphones - my Apple Watch is my workout partner and if I cannot log my workouts on Watch did they really even happen??? No Apple integration as of yet which is my biggest complaint but hopefully they are working on it -I am on a 6 month free trial for the classes but once it ends I don’t see me paying $40/month for them. I have to pay a gym membership (no one will use CLMBR as their only way to exercise) and along with Apple+, Netflix, Prime, Hulu, Disney/ESPN+, and pay walls for news sites CLMBR’S monthly fee is too high. For me it really boils down to the workout o can get on the machine itself and like I stated before I have never found a machines hat gives me a harder workout than CLMBR with NO IMPACT on my 52 year old body. That is why no one will take my CLMBR while I am alive. Hope this helps you! Updating from 1 star to 4 stars and would give them 5 if it did not take a year to receive it.