A.C.
1.-Company and instructions need work.
1.-Not a complainer. Almost never write reviews. 2.-Assembly instructions: many bolts not labeled -at all-. ie: "Use bolt PP" but all labeling ended at H. Figured it out on my own . Drawings lacking. Need to remove pins on both side to assemble corectly but it's not mentioned anywhere 3.-Bougt early October. Received few days AFTER Black Friday promotion. They wouldn't honor/price adjust because purchase was "> 30 days ago", even though they took 7 weeks to deliver. Wouldn't even extend me a 1 or 2 month free subscription. So, a company wanting to develop long term relationships can't even greet a newcomer with some token no-skin-off-their-nose courtesy. Doubt the culture is customer oriented given this interaction.It's all about the $$$. Dissapointed. 4.-Workout is intense BTW. Have only used a few times. 10 minutes > intense than 20 mins on my Concept2 rower. Max resistance , as others have mentioned, doesn’t create that noticeable a difference. Room for improvement on that front for sure.
Response from CLMBRDec 9, 2021
A.C. Thank you for your honest feedback. We're working hard to correct all of these issues you brought up. Please expect someone from our team to reach out soon. CLMBR Customer Care