ClickUpReviews of clickup.com

The app was easy to navigate.It was very helpful to our team.

We are just at the sales stage, and already, I'm not impressed. They won't take the time to engage with us because we are deemed too small, and the only responses to our questions are copy-and-paste sections from the website. If you can't be bothered before you've engaged me as a customer, what hope is there that you will when I'm tied into your platform?

so what is click up? A piece of crap. screw you and your advertisements they just make us hate the damn thing.

Good product, even in the free plan! I would love to get the ability to access with google/Apple int he moble app, otherwise is great. The tasks calendar view... can be improved. I would love have a better User experience, to better visualize the daily time-boxing (like google calendar). Instead in Clickup, even the calendar view has just a bunch of entries, one after another, without clear time distribution. I have been usingit for around 1 month.

I have used Clickup in a previous life and felt it would benefit my current role. I have to say Clickup has exceeded my expectations. I appreciate others have had problems, but even their customer support has worked for me.

It's becoming more evident that Customer Service is going downhill at ClickUp. The more they try to engage you to meet with them on webinars and through email enticements, the less they actually support you. Try being a beta tester and you get no support. The purpose of being a beta tester is to help them and yet they don't help you. They misrepresent fees associated with being a beta tester and you never hear back. I am reading other reviews and this is disheartening after putting time and effort into building our system. What a disappointment!!! Time to look elsewhere!

Don't even think about using this app, let me share with you that we have all of our company documents there, dozens. We just found out that now they will charge "guests" or employees as full members, this makes our bill go from 250 annually to 1700 USD annually. I always feared that uploading all this would lead to this, and well yeah what a surprise. Go to notion, use google they're free. The app is also su buggy if you have more than 100 tasks, it takes several seconds to load, don't even think about managing a CRM there, it'll take you a minute to go through everything.

Terrible Customer Service Experience with ClickUp Our experience with ClickUp’s customer service has been nothing short of frustrating. Every time we reach out for support, we get bounced around from one representative to another, with no one truly understanding our questions. There is no continuity—every interaction feels like starting from scratch, and nothing ever gets resolved. Adding to the frustration, we are unable to speak to a real person, making it nearly impossible to get efficient assistance. To make matters worse, our account manager changes every few months, leading to further inconsistency and lack of accountability. This revolving door approach has been a red flag, and we are now actively looking for alternative software solutions that offer better support and stability. If customer service and reliability are priorities for your business, we strongly recommend exploring other options.