Cleveland ClinicReviews of clevelandclinic.org

Had a Nuclear Stress test... Cost $9,000 according to the hospital... Never heard back re the results of the test... Dr walking around looking at their cell phones... This place is so over rated... Never will go back.

We've loved our provider, but in the past few years, the whole Cleveland Clinic system has just become a poop-show. Used to be able to call after hours and talk with an actual provider in the practice; now I wait on hold for anywhere from 15 minutes to 30+ (finally giving up and just hanging up) to speak to a nurse that apparently is just Googling symptoms and finding questions to ask from there. It's honestly less than useless. And then, when I try to contact a Cleveland Clinic urgent care for after hours support, no one answer (yes, within their business hours). Literally waited for an hour, even called back to make sure I didn't have the wrong number, and no one answered. I eventually called a UH urgent care and spoke to a real, live, helpful professional in under a minute. What a disappointment. Not to mention we find it harder and harder to see our actual provider at the practice unless it's scheduled months ahead of time.

I was referred to the Cleveland Clinic North, Stuart, FL via my West Palm Beach VA Hospital Community Service and filled out a pre-appointment form , detailing my diagnosis of paralytic ileus that I had been afflicted with over the past 5 months since I was discharged from a blocked intestinal track that had opened up (confirmed later by a CAT scan at the VA Hospital). My first appointment at CC North was with a Kevin Wissinger, MD (a general surgeon rather than a G.I. specialist) who asked me "What brings you here" indicating he had not read my pre-appointment detailed medical report. The only thing he did for an examination was to shove his hand into my herniated intestinal protrusion that caused the first serious pain since it developed over 50 years ago. He then referred me to an appointment with a "GI Specialist" (Gastroenterologist) but instead - turned out to be Jingyi Duan, PA). Later - I was billed $300 for this initial "referral" interview session. My next appointment was with what I understood to be a Gastroenterologist - but instead was Jingyi Duan, PA and as in my first interview, she asked what brings you here?" suggesting she had not read my detailed account of my paralytic ileus. I described in detail how I have been managing it. Without any examination, she began suggesting lay treatments for normal constipation: I could try a potty stool and try laxatives. I explained I had tried all that and was using Milk of Magnesia every 3rd day, drinking lots of liquids and avoiding all the foods that might be hard to digest. I asked her to exam my abdomen and lay prone on the examination bench and she felt around for about a minute without any comment. She then wrapped up our session by recommending I try MiraLax instead of Milk of Magnesia (and take it every 4 days instead of the 3 day interval I was using with Milk of Magnesia). She mentioned I could schedule follow up appointment in several months (but I declined as there was nothing to suggest I would receive any real help for my condition). Later I was billed $630 for this appointment. At a cost to the VA of about $1000, I received no advice to manage my paralytic ileus beyond what is widely available online for treating constipation. Other medical references online for addressing chronic paralytic ileus involve blood tests for infection risks, checking potassium, etc. levels and invasive surgery.

I hate this place. Your rich you will live.

Beware! Dr. Vincent Boytim is one doctor that I would NOT want to recommend. The physical was not done well, and he did NOT listen to me. He ordered the WRONG test and would not admit it even after I contacted the Ombudsman's office. Now I am left with a hefty bill and need to order new tests with a NEW doctor. Shame on you. Don't talk down to me. Get off your righteous pedestal and remember that you are providing a service to your patients. Wow! Cleveland Clinic is supposed to be top-notch. I guess they have good and bad doctors like everyone else.

Dr. Margaret Tsai (Amherst, OH) is a wonderful doctor. So wonderful, in fact, that it next to impossible to make or change and appointment. HOWEVER - I have had THREE appointments canceled with her since April of 2023. Each time, I reschedule, the next available is months away. She canceled again today (25 July 24) and the next available isn't until Feb 2025!!! That's a SEVEN MONTHS from today!!! What kind of doctor does that? As nice a person as she is - I'm done with her...

I made the appointment with CC in Weston because I have long COVID and post concussion. I was matched with a NP who was not familiar with those diagnosis. I have migraines so she concentrated on 'headaches'. We did go over a few other things, but her focus was headache. I looked at my MyChart and saw she had said neurological tests were normal but she did not do them, this was so important because I would have failed them. She told me I was too complicated and referred me to another doc, a headache specialist. I spent so much money coming to Fl and I am so confused.

If I could give a zero star I would. Very rude staff called shamilla. She was trying to insert my daughters canulla. Before inserting the Butterly. I asked if the vein is good. She said very aggressively "WAIT" . I said don't speak to me like this I am only asking you if it is a good vein . SHE SAID I AM TELLNIG YOU WAIT AND DONT TALK. I was so baffled on how she has the odasity to speak to anyone like this. I said excuse me I am a patients mother, have respect. Please answer my questions very simply. yes or no .She them became very rude. I like your daughter more, I have done her canula before, I dont like you . I said exactly you fail over 2 times every day and my daughter doesn't say as she is frightened of you bullying her. Ofcourse she failed yet again because she was in a hurry to go home. Shift finished. She didn't do the canula abused me and left. You know what confuses me how she gets away speaking to patients parents like this. How does she treat the patients. No customer service on how to speak to patients or patients parents.So rude , aggressive . Absolutely appalled and shocked.