ClerivaReviews of cleriva.com

When I needed to ask for a refund on the product I bought, Coney in customer service responded to my emails promptly and pleasantly and processed my refund immediately. The whole experience was pleasant and easy, which is very rare when working with any company.

I started using Nova Flow in February '26 and nothing happened at first, but I continued. I used it at it's fullest capacity, once a day, for two months, usually at night, and I actually forgot that there are three levels of intensity, and the third level, where the red ray increases and decreases is my favourite. The changes occurred as I was going into my third month of use. Anyhow, health wise, I am going through the menopause, I am an Autoimmuner and have sinusitis, so it looks like I have the sniffles, yet I don't. I used to have to keep telling people that I don't have a cold, simply because of the way they looked at me. I have found that Nova Flow has helped to reduce my nose from streaming, and it has reduced my mucus without drying out my throat. In terms of my job, it's really helped my nose not to react so much to fragranced products and my allergies have reduced as I have a cat, and as a singer, it's given me the capacity to breathe with ease. Nova Flow is wonderfully easy to use, it has also stopped any colds from coming on from being around others, and is a part of my everyday routine, even when I'm away on holiday.

Coney listened to my problem, told me what they needed me to send to show the product not working and help resolve my issue. And, they are standing behind their customer service and sending me a new unit.

Using the NovaFlow has practically eliminated my allergies. It definitely worth the money and so easy to use. My little device stopped charging though. I contacted customer support and was immediately helped by Coney. Coney replaced my NovaFlow, no questions asked. Highly recommend!!

Had amazing and speedy customer service with Coney. Had delivery issues which was totally the fault of Royal Mail. Modern day transactions are so cold and soulless and mostly underwhelming so it was a breath of fresh air to deal with a company that clearly values its customers. Well done Cleriva and massive thanks to Coney. They have restored hope that not all are out to get you !

Years of congestion, sniffles were reduced by the Nova Flow nasal red light therapy. The results were most apparent when they all came back due to my device failing to charge. Coney with Cleriva was quick in sending me a replacement unit so I could once again enjoy the benefits of a Nova Flow.

I love my Novaflow!, it has worked wonders for my sinuses, so much so that I no longer require surgery! I highly recommend getting one, it’s a game changer. Recently I damaged my charging cable, and contacted customer services, Coney the advisor was so helpful, and I couldn’t be happier with the polite, respectful help that I received, thank you.

The original order didn't take as long as expected, and also, when the device stopped working, they replaced it within a week!