ClerivaAt Cleriva, we create science-backed solutions that unlock the power of better breathing for deep sleep, laser focus, and lasting energy. Our mission is to elevate your quality of life by making better health effortless so you can feel your best every day.
Cleriva (cleriva.com) has 338 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Salons & Clinics · San Francisco, California
Excellent
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Excellent
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Excellent
Showing 291 reviews with 5 stars · Clear filters
Janice M.
The NovaFlow red light therapy has been incredibly helpful for my sinus inflammation due to pets and environmental allergies. I’ve been using it for 6 months and have been able to reduce my prescription steroid nasal spray from daily to once a week! And it started working almost immediately, which I was very surprised to experience. I highly recommend! Also great customer service 😊
Christine V.
This device unfortunately didn't work for my son, only because of the way his nose is shaped, from what we could tell. So I sent a request to return it. Coney was very helpful in giving some advice and then ultimately issuing a refund. Very much appreciated!
chris D.
I have given 5 stars for a couple of reasons. Firstly, the actual device does seem to help keep my nasal passages clear, having suffered from severe rhinitis fire about 35 years. Despite my initial scepticism, the NovaFlow appears to clear my airway. Secondly, the customer service has been excellent, as I did have an issue with the first NovaFlow and it was replaced immediately.
Mika R.
Coney, the CS representative was helpful and thoughtful. Unfortunately the product didn't work for my husband😒. But a credit back for purchase is coming.
customer
I had ordered the NovaFlow device for my husband who has terrible post-nasal drip and has had it for at least 20 years if not more. After the device came, I found out that my husband had already been using it for a couple of weeks. Since we already had one, I reached out to Cleriva to see if I could send the unopened one back. Coney, the Customer Service Manager answered back promptly and asked me to take a couple of pictures of the items in question and that they would get back to me promptly. I took a couple of pictures and then sent them to Cleriva. I was then told that they would refund me 100% and that I needn't send the device back, but to give it to someone else. Now, I don't know if it works or not, but at least they have great customer service in the person of Coney. Thank you Coney.
Tera L.
I could not be more impressed with the customer service of Cleriva. I had Coney assisting me and was so delighted to have all of my questions and concerns completely taken care of. I would recommend them 100% because they truly make sure that the customer is satisfied and fully happy with the order.
Ginger S.
Ordered the NovaFlow May 9. Received part of order on May 11. Emailed about the rest of the shipment June 14, Cleeriva Support Manager Coney responded that same day! Very gracious and apologetic. Took care of the shipping problem. Received the NovaFlow June 26 and I sent a follow up email with questions. Once again the response was very fast - the next day. All of my correspondence was with Support Manager Coney. You have an outstanding support team. G Sherman
Mel V.
The product has really helped me and when I forget to use it I definitely notice that nose is significantly stuffier. I recently had an issue with the charge not holding and I was offered a free replacement. Customer service immediately responded to my concern.