ClearcoverReviews of clearcover.com

I was involved in an accident on the 7th of September 2019, in short I (my vehicle) was struck by another. In 30-years of driving I"ve never had an accident or moving violation, albeit I was/am insured fully a part of what I pay for is "uninsured motorist coverage" in which I do not have to pay my deductible; the insurance I was shown by the person who hit me clearly showed "TEMPORARY" not valid after April 11 2019...we're in September. I called Clearcover immediately and there was no one to speak to as their office was closed, my first issue, so I had to submit my claim online. I had to wait Saturday-Sunday until anyone was available...and I had to call them. We are now in the middle of the month and my vehicle has not been repaired, I have a clear title, I have no payment, no information on the other party and was told "approval" would have to be given to waive my deductible EVEN if the other party is in fact uninsured; that constitutes outright fraud. Second, Littleton Group is who I've to speak to and Clearcover is just out of the loop. Needless to say, I am beyond incensed and have left a message with a Supervisor today by the name of Eddie Guerra, I've received no return call. After this I will be leaving Clearcover and returning to Allstate, my one lesson is don't get insured by a company that is not local. I'm also filing a BBB complaint. If the other party is not insured and Clearcover insist's I pay my deductible, again it's fraud and not subject to the approval of anyone and I will become litigious. I'd be remiss, if I didn't state upon my call earlier today I was also told that "approval" was needed to pay my claim.

Company rang me up while I was busy so could not talk so when I hung up the same person rang me back a called me a call me a very insulated name not good for the company

I wrecked my car and 23 days later the claim is still in the works. It’s taken them 23 days for them to do what GEICO did in 24 hours. I turned in my claim, it took them 5 days to do anything. Clearcover sent it to The Littleton Group which took a week to get an adjuster. The adjuster took a week as well. Then it took a week to send paperwork to make to mail back. I put a complaint with The Littleton Group and how ridiculous it is to take so long. They really didn’t seem like they cared. I put in a complaint with Clearcover and they sent me a $25 amazon gift card. It really doesn’t make up for it though. I’ve have them for 6 months and paying $200 a month for 2 cars. Then need to make a claim and basically have nothing now. No car, no check for car or rental. I’m negative for the rental I have have had to paid for out of pocket. The $25 gift card is kind of a smack in the face at this point. I can’t wait to go back to GEICO. If you’ve also had a bad experience with Clearcover please go make a complaint at the Better Business Bureau bbb.org If you make the complaints there it will lower their score. They defiantly don’t deserve the A+ rating they have. No one is reporting it to them and it makes them look like this perfect company. It’s one of the reasons I signed up with them.

I've been with Clearcover going on 6 months, I received a renewal offer with the price going up and them adding things like road side assistance that I never asked for because of my CSAA, I have never had a claim so not sure why the cost has gone up. I also don't like that I can't manage my policy on-line, Clearcover Representative has to make all changes for you. I decided not to renew my policy with Clearcover, I don't want insurance with a company I don't trust.

Why would I change to this company if you are more than what I pay now? Sorry but an average of $1650 a year is not a savings but an increase. I live in CA with no accidents, no DUI's or any infractions against my license so why the high quote? Not to mention, this is without knowing if I am covered for a rental, good driver discount, etc.

I agree that most of these reviews are from people who have simply saved money. Once you're in an accident they are very hard to get a hold of. My car was rear-ended in November of 2018 and it took them weeks to even respond to our claim. Once they responded they didn't fight for us at all, and I've been driving around with a huge dent in the back of my car for close to 7 months. Finally after leaving countless voicemails and going around and around with them for months regarding getting the car fixed (they wanted us to front the entire cost initially) they cut myself and my lien holder a check for A THIRD of what the quoted estimated cost of repairs will be. They lose paperwork, can't keep their information straight, and don't respond in a professional or timely manner. **I’d like to edit to respond to Clearcover’s reply. I won’t address everything- but I want people here to know that this reply was the quickest and most detailed customer service I’ve experienced from Clearcover thus far, take that however you will. The contact they claim after 24 hours of the accident with multiple voicemails was not to me or to the contact number listed on my information through the app (which is the only way to reach them). In regards to the dispute of the voided check, I’ll refer to my original point that this company does not care about the “uniqueness” of your accident and refused to fight for us when we were rear-ended, settling on us being at fault. I did not want to pay my deductible for the repairs knowing that they would, at that point have no issue closing the case. I would like to explain my experience further although I’m not sure what good that will do considering how defensive this representative response reads. Seems that they have the ability to investigate and provide thorough evidence for a case but unfortunately that was not my personal experience.

Responded Fast to get my Vehicle repaired

I was with Mercury Ins, but even their rate went up $75 just because i moved.. so I checked rates online and came across Clearcover. They had better rates for better coverage than what I previously had. The app seems very easy to use and easy to understand. I am very impressed... I haven't had to put in a claim yet, but I hope that goes just as smoothly should that happen. Also, I hope I can change my policy coverage fairly easy if I need to. Has anyone dealt with this? Can you change it from the app? Also, I hope Toyota Financial recognizes this company as a legit insurance company. I read 1 review where someone's bank did not accept it as a legit insurance carrier.