Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.
Clearcover (clearcover.com) has 339 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
clearcover.com
Website
clearcover.com
Category
Insurance
Location
Chicago
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Don't even think of signing up for clear cover. Terrible customer service, very shady process- total waste of time and not worth your money if you ever need them to come through after an accident. Extremely disappointed in their service. I could give zero stars if I could. Please save your money and find better coverage.
Response from ClearcoverJul 15, 2020
We strive to provide an exceptional claim experience and we’re sorry to hear about your dissatisfaction. Your feedback is important to us and we want to help address the concerns that you have but we are unable to identify your claim based on your Trust Pilot name. Please send us an email at [email protected] to better assist you.
RA
Richard Anthony M.
I used to have Clearcover Insurance but…
I used to have Clearcover Insurance but make the decision to switch last year. I was rear ended by a drunk driver and the process was fairly smooth in regards to claim process and getting my vehicle back on the road in about 45 days. The part I did not like is that you don’t get back your deductible even if your are not at fault like other insurances. I would not recommend based on what you actual save when you factor your deductible which mine was $1500 loss it’s been over 2 years
Response from ClearcoverJul 15, 2020
Hi Richard, we are sorry to hear about your accident and hope that you are doing okay. Our team is working to get your deductible returned to you. Unfortunately, we are still waiting to hear back from the other driver's insurance company. We want to provide more details to you about this process, please email [email protected].
ED
Ed
You won't get fair valuation for your car
I'm in the middle of a claim where the other driver's insurance has accepted liability but is lowballing on the collision reimbursement. So I go to file with Clearcover and they, too, are lowballing me on the collision reimbursement even though in the end, the other driver's insurance will be footing the bill. Clearcover is not your advocate even when you are not at fault. Very disappointing experience.
Update 1: In response to Clearcover’s reply. I didn’t say I was looking for the original price of the car. Your “fair and objective” third party vendor that you are paying is estimating thousands below market value of a similar used vehicle in my area.
Clearcover’s reply: “ Hi Ed, we are sorry to hear about your frustrating experience. Clearcover utilizes a third party company that calculates an unbiased vehicle's value after a total loss. They provide a fair valuation of your vehicle by looking in your local marketplace and find similar matches to your vehicle. The valuation that they come up with is what the vehicle would be worth for sale in pre-accident condition in the local area and not what it will cost to replace the vehicle. Our team would like to further assist you with your specific experience; please email us at claims-at-clearcover.com.”
Response from ClearcoverJun 15, 2020
Hi Ed, we are sorry to hear about your frustrating experience. Clearcover utilizes a third party company that calculates an unbiased vehicle's value after a total loss. They provide a fair valuation of your vehicle by looking in your local marketplace and find similar matches to your vehicle. The valuation that they come up with is what the vehicle would be worth for sale in pre-accident condition in the local area and not what it will cost to replace the vehicle. Our team would like to further assist you with your specific experience; please email us at [email protected].
ML
Megan L.
Do not purchase a policy with them
Do not purchase a policy with them. They will quote you low and continuously raise your policy for no reason. I've not once made a claim or received any moving violations and my policy has gone from $125 to $180 in just 2 renewals(1.5 years). Just checked online and received a quote for them for $125 with all my same information (which is what I started at) but yet they are trying to charge me $180 now. Sorry, won't be renewing. Most insurance companies are waving fees during this pandemic while this company takes advantage of it's customers. So sad.
Response from ClearcoverMay 11, 2020
Hi Megan, thank you for providing your feedback. Our commitment to customers is important to us during this time, and we understand rate increases are not ideal. We recently updated our response to COVID-19, to learn more go to https://cc.insure/3bTrEIC; however, we want to help address your specific concerns, but unable to securely identify your policy information here; please email us at [email protected].
WW
Who W.
The worst company when it comes down to…
The worst company when it comes down to doing their part, they will hassle you over accidents that are not even your fault, most horrible customer service, very quick to raise your payments because other people have gotten into accidents, but when nobody is on the roads and there's a pandemic, they offer no relief at all, and when the worst companies are refunding their customers, they offer apologies, yeah very helpful! Don't give your money to companies like this, they belong in hell. Response to your too late so called customerservice: ( I actually was on chat hold and #1 in line for 2hrs and gotten no response, my emails gotten no responses, and it was all purposely, and that's why you're hearing from me everywhere that is possible to write a review, I blame it on management for hiring useless people like that, dont believe your covid-19 response story, after I've already experienced the nothing you guys offered, I'm with ESURANCE now, took me 5min to get my insurance.) Let the CEO know, this company might've started great, but he will crash it down with his level of experience that I've experienced.
Response from ClearcoverMay 4, 2020
Thank you for providing your feedback, we want to provide a great experience especially during such challenging times. We would like to better address your concerns but we are unable to securely identify your policy information here, please email us at [email protected]. We recently updated our response to COVID-19, to learn more go to https://cc.insure/3bTrEIC.
MS
Meredith S.
Terrible communication
Terrible communication from their third-party claims adjuster the Littleton Group, and zero compassion during the coronavirus pandemic. Exceptionally frustrating during the claims process.
Response from ClearcoverApr 7, 2020
Hi Meredith, our commitment to customers is important to us as we closely monitor the rapidly changing COVID-19 pandemic. We are sorry to hear about your recent experience and will pass along your feedback to our team. To help address your specific concerns or questions please email [email protected].
DA
Dan
Worst insurance company ever
If I could give zero I would. Went with this company because it was cheap. The old saying goes you get what you pay for and that runs true with this company. They do not honor claims and find every excuse in book to not approve it. They then want you to pay thousands of dollars out of pocket when your policy states a zero deductible. Their claim manager has no clue what he is doing and is the rudest person to ever talk too.
Response from ClearcoverMar 3, 2020
Hi Dan, we strive to provide an exceptional claim experience and we’re sorry to hear about your dissatisfaction. Your feedback is important to us and we want to help address the concerns that you have but we are unable to identify your claim based on your Trust Pilot name. Please send us an email at [email protected] to better assist you.
GL
Grace L.
Cheap Price but GREAT coverage!
I got into an accident about a month ago. I had Clearcover insurance but OBVIOUSLY all of us hope we will never need to use the insurance. I selected Clearcover because it had the lowest price for the highest coverage, but in the moment I was scared that the cheap price would mean mediocre service now that I actually needed to use it. This was not helped by the angry reviews leaving 0/5 stars and I told myself that if they handled my claim properly, I would leave a review. Here I am, and let me tell you they handled my claim exactly as expected.
My car got T-boned and the driver side bag deployed. I was very upset that I could not call a real life human being to report my claim because it was a Saturday and needed to submit the claim via my app. However, true to their word, Monday morning I heard back from my representative from the Littleton Group, Alex. He answered all my questions and explained every detail of the claim process. My car (Honda Accord Crosstour 2011 so not exactly a high value vehicle) was deemed a total loss and they issued a check in a timely manner which helped tremendously in replacing my car.
The insurance did what I needed it to do, and I have confidence that if, God forbid, I get into another accident, Clearcover will be able to handle it.
Response from ClearcoverJan 31, 2020
Hi Grace, we are sorry to hear about your accident but so glad that you had a great claim experience and that we could be there when you needed us. Thank you for being a Clearcover customer!