CleanChoice EnergyReviews of cleanchoiceenergy.com

Response from CleanChoice EnergyAug 29, 2025

Hi Jim, thank you for reaching out. We are sorry to hear that your renewal rate was higher than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of 100% clean, pollution-free energy!

Response from CleanChoice EnergyAug 29, 2025

Hello, thank you for reaching out. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate you for supporting 100% clean, pollution-free energy!

Response from CleanChoice EnergyAug 29, 2025

Hi Kathy, thank you for reaching out. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate you for supporting 100% clean, pollution-free energy!

Response from CleanChoice EnergyAug 29, 2025

Hi Maripat, thank you for reaching out. PECO underwent some intense CIS upgrades last year that caused a large number of their customers to stop being billed for some time until they were able to resolve the systems issue. We definitely understand how this could be incredibly frustrating to receive a backlog of bills all at once. As for us here at CleanChoice Energy, we appreciate you for choosing to source your electric supply from 100% clean, renewable sources with us. Should you ever have any questions or concerns regarding your CleanChoice account, or simply want to review your options, our Customer Care team is here to help with quick and friendly service! You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you again, and have a great day!