CleanChoice EnergyReviews of cleanchoiceenergy.com

Response from CleanChoice EnergySep 18, 2026

Hi Nancy, thank you for reaching out. We are sorry to hear that you were frustrated with your experience. If you have any further questions or if you would like to be removed from our mailing list, please contact our Customer Care team at [email protected] or 1-800-218-0113, Monday through Friday from 8am to 7pm ET so that we can assist you. Thank you for the time in which you supported 100% clean, pollution-free energy.

Response from CleanChoice EnergyAug 28, 2026

Hi Terri, thank you for reaching out and sharing your feedback. We understand how concerning it can be to receive a higher-than-expected electricity bill. CleanChoice affects only the supply portion of your electricity bill; delivery and other charges on your bill come from your utility. We’d welcome the opportunity to review your account, explain the charges, and address your concerns. Please contact our Customer Care team at 1-800-218-0113, Monday–Friday, 8 a.m.–7 p.m. ET, or [email protected]. We appreciate the time during which you supported 100% clean, renewable energy.

Response from CleanChoice EnergyAug 17, 2026

Hi Amy, thank you for reaching out. We understand your frustration with high electric bills. We wanted to clarify that CleanChoice Energy is only responsible for the supply charges on your monthly electric bill, while your utility company is responsible for the delivery charges. You can read more about how billing works in this blog post in case you’d like to learn more: https://cleanchoiceenergy.com/news/how-cleanchoice-billing-works The supply charge is the only charge on your bill impacted by CleanChoice, and there are never any other additional fees to do business with us. Enrolling with us is just a simple way to guarantee that 100% of your electricity supply comes from 100% pollution-free renewable sources, helping us all to breathe cleaner air and live healthier lives. And, on top of having access to 100% renewable energy for your supply, our customers also enjoy a few other benefits, including access to price-protected fixed rates and a stellar rewards program. Although we’re sorry to hear that you opted to cancel your account with us, we sincerely hope that you reach out to our Customer Care team by calling us at 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]—we would love the opportunity to review your account, answer any questions, or talk through our current fixed-rate plans available to you. Thank you for the time during which you supported 100% clean, renewable energy.

Response from CleanChoice EnergyAug 14, 2026

Hi Kris, thank you for sharing your feedback. We understand your frustration—we’d be happy to review your account, answer any questions, or talk through our current fixed-rate plans available to you. Please contact our Customer Care team at [email protected] or 1-800-218-0113, Monday through Friday from 8am to 7pm ET. Thank you for the time in which you supported 100% clean, pollution-free energy.

Response from CleanChoice EnergyAug 5, 2026

Hi José, thank you for reaching out. We’re sorry to hear that you had a bad experience, and we'd like to make it right. Please contact our Customer Care team by emailing [email protected] or by calling us at 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) so that we can further assist you. Thank you.

Response from CleanChoice EnergyJul 16, 2026

Hi Hex, thank you for reaching out. We’d like to look into this further to assist you. In order to look up your account, we’ll need your account information, including your full name and service address. Please reach out to our Customer Care team by calling us at 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected], and we would be happy to assist you. Thank you.

Response from CleanChoice EnergyJul 8, 2026

Hi LM, thank you for reaching out. We’d like to apologize for any frustration or confusion with the mail you’re receiving. Our goal is to make sure consumers know they have the option to switch to a 100% clean electricity supplier in their state—even renters! We take customer satisfaction seriously and will pass your feedback along to our team to help improve our service. If you’d like to be removed from our mailing list, please contact our Customer Care team at [email protected] or 1-888-988-9564 (8am to 7pm Monday through Friday). Thank you.

Response from CleanChoice EnergyJul 8, 2026

Hi Jeffrey, thank you for reaching out. We’d like to apologize for any frustration or confusion with the mail you’re receiving. Our goal is to make sure consumers know they have the option to switch to a 100% clean energy provider in their state. We take customer satisfaction seriously and will pass your feedback along to our team to help improve our service. If you’d like to be removed from our mailing list, please contact our Customer Care team at [email protected] or 1-888-988-9564 (8am to 7pm Monday through Friday). Thank you.