Kris B.
Astronomical price increase after locked in period ended
I loved the idea of clean energy and I had no issue if I paid a little more in order to use renewable resources. What I did not expect was that my rate more than doubled once my fixed period ended. My rate began as 9 cents/kWh and increased every month once my fixed period ended. I was paying 35 cents/kWh when they advertised their rate: July 2026: 20.00 cents/kWh. I have no doubt the increases would have continued if I did not cancel. If you subscribe, I recommend you set a reminder on your calendar to cancel immediately following the end of the fixed period.
Response from CleanChoice EnergyAug 14, 2026
Hi Kris, thank you for sharing your feedback. We understand your frustration—we’d be happy to review your account, answer any questions, or talk through our current fixed-rate plans available to you. Please contact our Customer Care team at [email protected] or 1-800-218-0113, Monday through Friday from 8am to 7pm ET. Thank you for the time in which you supported 100% clean, pollution-free energy.