Classic FirearmsReviews of classicfirearms.com

I have to give them credit. My order was received a little late, but in these times it was not bad. I will order from them again.

Horrible company. Will never buy from them again. Customer Service never response and if they do it is just to tell you they will get back to you and never do. I’m out $150 for a barrel I never got

Bought 5000 rounds of ammo. It was taking a little longer getting my order shipped, so I emailed the company later one night over the weekend. I got online to look at reviews and saw a below-average rating. I was a bit nervous. The next business day I received an email stating it has been taking them about 10-15 days to get orders out. The order was shipped on about day 12. I received it about 3 or 4 days later. I would have given a 5 had the order been shipped within about 5 days or if I would have been informed that it would be about 2 weeks before the order would get out. Either way, it was still a good experience shopping at ClassicFirearms.com and I will do it again!!

My wife purchased from them about 4 days ago. She ordered me the wrong gun and brace. Since I’ve been trying to contact someone to let them know the order was incorrect. They have very poor customer service. I receive about 20 emails a day about their products for sale, Clint posting videos on giveaways, and I can’t get one response letting me know that the order is being reviewed. I would never tell anyone I know to ever order from this store and once I get my money back I will erase this company from memory. Very very very bad customer service!!! I do not recommend to anyone!!!!

Let me preface my review by saying I am not just a disgruntled customer I am also a profesional GUNSMITH and certified FIREARMS APPRAISER, so I certainly have a leg to stand on here. I purchased a TTC tokarev that was advertised (VERY GOOD TO EXCELLENT) and was at best a low good rating, I sent photo's before sending the gun back which pointed out all the flaws in the gun and why it did not live up to the rating. When I received my refund CLASSIC FIREARMS kept the shipping fee, tax and insurance fee stating that the gun was as advertised. either the staff cannot grade guns properly or they just do not care who they rip off. I purchased another from them which was not as bad as the first, but not as advertised. The most frustrating part is no one in authority will call or e mail me to resolve this. This also is not the first time have had a problem with a used gun from them, I once was sent a gun with a broken slide after paying extra for hand select. The bottom line is CLASSIC FIREARMS customer service stinks, and if you order a used gun from them you will be lucky to get what you paid for. PS They are reluctant to post my review with photo's, my guess is they do not want anyone to see the way they treat customers!

Near two weeks and my order is still processing I feel that have online items in stock And really don't have the items in warehouse so us customers have to wait longer instead of knowing to order from another company. I have to say I will not be ordering again unless they have a super deal that's better than all other gun sellers and if I'm up for a full month wait then they will be perfect 4me

Absolutely horrible. First purchase was good, second purchase is in no way a good item. Sprang for the handpicked and got straight trash. Don’t use these guys and if you try to leave a bad review they won’t let you nor can youu I get them to call you nor can you call them when things go wrong. Terrible company and ripoff artist

After waiting for over a month for 3 pistol barrels they advertised and had in stock, I still haven't received them! after 5 emails I finally got an answer from a Victoria stating she was sorry and will get right on this with the warehouse. I am a long time customer with Classic and have spent thousands with them, they've have been slow at times but not like this, all the shipping numbers they give are not true shipping numbers, UPS, etc so I can't track any of my orders. I know we live in troubled times but don't advertise then take money for an item you can't deliver!!!!!! Customer service seems to have went downhill really quickly. Classic your losing customers rapidly from not shipping in a timely matter or even answering simple emails!