Jean
POOR Shipping & Communication
I like the products and believe they do work as advertised BUT the shipping took way too long, even after I was notified they were shipped and given a tracking number. I emailed them about the delay and I received a response they would refund a portion of the cost if I kept them, which I agreed to. Still NO partial REFUND which I also emailed them about. I still have not heard back from them or seen my refund. Needless to say I won’t be ordering from Clarifion, no matter how well the air purifiers work. Ordered 2/7/25, as of 4/3/25 they have not fulfilled their credit back to me.
Response from ClarifionApr 17, 2025
We sincerely apologize for the delay in processing your refund, and we completely understand your frustration. This is certainly not the experience we want for our customers. Please reach out to our customer service team at [email protected] and include "TRUSTPILOT REVIEW" in the subject line. We will prioritize your case and ensure that your refund is processed promptly. Thank you for your patience, and we appreciate your feedback. 💙




