海Azuha
Customer support is great as always!
Customer support is great as always!
Since 2003, Clanwarz.com has rapidly become a predominant name in the game and voice server industry. With expertise in Linux and Window server platforms, Clanwarz has taken scripting and automation to another level, while delivering bleeding edge technology and performance to their clients. Clanwarz is known for creating Instant Gaming and Voice Services world wide with the Best Custom Voice Control Panels on the market today.
Clanwarz (clanwarz.com) has 311 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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海Azuha
Customer support is great as always!
OutdoorEnjoyer
Terrible service received. i set up and paid for a server, everythings was up and running as expected and then within 10 minutes the server was dead, my account wasnt working, could not log in. created support ticket, no reply, my account doesnt work at all now and ihave had no communication regarding a refund or fix. worst customer suppot i have received ever.
Response from ClanwarzMar 17, 2021
Our apologies there. Japan was overbooked and your gaming experience may not have been what you expected. I did explain this to you in a support ticket before I issued you a refund. Again, my apologies but I rather you be upset at us because of this than everyone on the server plus you.
Patrik Å.
Great service! I am new to using server hosts but can definitly recommend Clanwarz. Easy to use and excellent support!
Dejan G.
Servers are working perfectly , i am here for allmost a year and a half with my teamspeak server , i am dealing with no problems . would recomand to others
Matthew R.
I've only had the service for a short amount of time and I'm already blown away by the prices and service provided. Support was extremely helpful solving issues and even talked to me one on one to help resolve the issue! None of the companies I've dealt with in past 5 years have been this helpful and straightforward.
Adrian
So i had a problem with my game that i`m playing. In my game i had to use TeamSpeak 3 to talk with the people we are playing with. So in one day we lost it the TeamSpeak server we had because it was blocked because it was too much spam. So i needed to find a new one so i found ClanWarz and he helped me with all i needed and now nobody its spamming my IP anymore, of if they do spam i`m all protected by ClanWarz.
Jose Sanchez M.
Amazing support, i ask some questions and receive my answer in 3h max, so this its my server provider for sure!! Great job guys ^^
Søren
Let's update this review - the one star is not going to change one bit. This company is by fare the worst company i ever rentet anything ad. So why are ClanWarz a company you should stay away from? First of all, we rented a server set the location to Denmark, but they ended up delivering a server in a nother country then Denmark, thats the first issue (No transparency, you can't trust what you select) Later on we had issues with laggy quality, whelp they offered to move us to a different server, we refused, the fixed the issue and it worked, now and then the laggy quality returned. Then we had a day suddenly we could not connect to the TeamSpeak, until we found out they changed the IP of the server with out even giving notification about this, we did not reach out to them just fixed things and used the service again. The laggy quality returned again, and i was pissed i know i did not drop the f bomb like they want you to belive i said "what the f...." that they translate that in to the F bomb is there issue, the word in Denmark is just a normal word to use then you are annoyed. Then they moved location of our teamspeak great! Things worked, buuut they got hurt over the bad review and there difination of me using the f bomb, so they decided to terminate the service even wrote 25th of december, so right now it's the 24th of december, they terminated the service. That is a clear breach of contract, and there main reason is because of a trust pilot review, hope trust pilot will block them from replying to there service, since it's crap terminating an account over a bad review. So stay clear of ClanWarz! "It's quite apparent you asked someone to re-write the review for you." No i did that my self... "No one breached any contract. There's a time difference between us, and your termination completes a cycle of 30 days." Bold to try and pull this card - The place your company is located is Arkansas the date is the 24th and the time is about what 11 am, where im located it's the 24th and 6 pm, it's still not the 25th like the message said, so still breach of contract. And let me spell it out the message said 25th of December and we still got the 24th of December, so no matter what it's a breach of contract, the billing date was the 26th of December. "Hey, quick question. If we are so bad and horrible, then why did you host with us for a year? Even that lie won't fly." You did a okay job at hosting, teamspeak is teamspeak, and it's not something major like dedicated hosting.... But it dos not change what you did wrong, and your are clearly not able to look at your own faults here, and only able to see "my faults" Both sides got faults but terminating over a review im speechless - and i did not wanna change my review until i was 100% sure the service was working like expected. And i stand by my first review, even tho it was written when i was pissed. 1) You still closed a support ticket. 2) You still changed the ip of the server with out informing me. 3) You still changed the access information for the TS3 Controle Panel again with out informing me. "Careless company, that cares 0 about there costumers, if you get a attitude because of there fuckups, they close your support tickets with out resolving the issue. The thing is they changed the ip of a server with out informing us, they failed to bring back access to there controle panel. When you then get laggy performance of a teamspeak 3 service you pay for, and you contact them and realize the screwed over your account, and get abit of attitude they just close the support ticket with out resolving it. Nice going...." And please do read the other 1 stared reviews, there is a pattern in there way of defending them self when they get a bad review. They never use time on saying thanks to thos doing a positive review funny enoguh. And please do tell me what is a "lie" in all of this, nothing is a lie everything is the truth. "Your service's constant attacks" So thats new information you put on the table here, to try and defend your self, wauw amazing, this is not something you EVER mentioned in any of the support tickets, not even in an email. "demeaning attitude towards the ladies" And where the heck should i know from it's ladies working there? Is this yet another trick to try and make me look bad in all of this? I do agree i had an attitude, but your attitude over a review, trying to call a customer a lier, even tho it's facts, trying to make the customer look bad in every single way you can, what do you call that then?
Response from ClanwarzDec 13, 2020
Soren, In the past 12 months, you have had to open two support tickets. Each time you have done so, we have answered them within 5 - 10 minutes. We give all of our clients five custom domain names. These are used instead of the IPs. I closed your first ticket today as you inited the F-Bomb, instead of confronting you about your Stella manners. It's not worth our time telling disrespectful people to behave and not lie. It's not worth our time. Update: This was your first review: ``` Careless company, that cares 0 about there costumers, if you get a attitude because of there fuckups, they close your support tickets with out resolving the issue. The thing is they changed the ip of a server with out informing us, they failed to bring back access to there controle panel. When you then get laggy performance of a teamspeak 3 service you pay for, and you contact them and realize the screwed over your account, and get abit of attitude they just close the support ticket with out resolving it. Nice going.... ``` It's quite apparent you asked someone to re-write the review for you. Mike wrote you a letter a few weeks ago and explained to you why we would not allow you to unsubscribe. We reserve the right to deny service to anyone. Your service's constant attacks, demeaning attitude towards the ladies that work here, and your continuous lies sealed his decision. No one breached any contract. There's a time difference between us, and your termination completes a cycle of 30 days. Hey, quick question. If we are so bad and horrible, then why did you host with us for a year? Even that lie won't fly. From all of us at Clanwarz, have a Merry Christmas.