ClanwarzReviews of clanwarz.com

I was reading the good reviews and found that they were not legit. All the poor reviews you see are the real deal. We have 3 servers down for over 24 hours now with no support. 0. Once the owners funds run dry they will move on. Sad that one of them have over $1000 of player base donations that will never be refunded as we have them donate direct, that was a mistake. This has been going on for years, I drove many clients to use CW as a host for a long time. Last time it was mentioned he was upgrading? Without sending out notice? And most of the time the servers go down the website is down also.. At least for those that know how to reset on the site, can. I feel bad for those that do not. It is obvious this involves multiple servers. So sad Jay, you even responded to a previous review like you were shocked. Your rude..

What a fantastic game server provider Clanwarz is!! I will be 100% be using these from now on! The other big game server providers were not interested in helping me at all, most of them haven't even replied back to me yet. I ordered a game server which is 10+ years old, and within minutes of placing my order, i received a message asking to come and chat so they can set up my server, and jay the legend personally helped me set it up exactly how i wanted. We've been chatting on discord for 3+ hours! You really don't get that effort from any other providers. Thank you clanwarz!

Was looking to get a Valheim server set up right when the public test release came out. I was quickly in a discord call as the server was being set up. While we ran into some issues (as the test build had literally JUST released) support worked quickly and promptly to get everything set up for me and my friends to enjoy. Great service all around.

Although this is a global company, their support is always top notch and very quick to engage to fixing my specific issue. It's uncommon to get this level of support every time. I definitely appreciate it.

I have been operating game servers for many years with several different hosting providers. I must say that after my first encounter with the support staff here I will always use Clanwarz from now on. I ordered a new game server and was having an issue connecting to the server. I contacted support and got a reply right away from Jay Vasallo. We spent the next 2 days and half the night trying to resolve this issue. Jay invited me to speak with him on discord and we went through step by step in an effort to resolve. He made several videos for me showing how to use the control panel and even how to set up a connection through steam. He upgraded my server to a higher RAM, at his own expense, to see if that might be the issue. Jay went way out of his way to help me and in the end he figured it out and the server connection was made. Anyone using Clanwarz who submits a support ticket will be extremely lucky if Jay is the one they get a reply from. He never gives up and will go the extra miles it takes to resolve an issue. I am extremely satisfied with Clanwarz and especially the tenacity of Jay Vassallo.... WELL DONE JAY

Tried to open an ticket asking some questions about their server specs, since all you are informed with is slots and disc space. Within minutes they just close my ticket. I reopen it asking them why they just closed it, minutes after my ticket was deleted. Im not gonna even try to be a customer at a company like this that doesnt even wanna answer a simple ticket asking for what specs i will get on my server if i order by you. EDIT: Response. If you dont want people to make tickets without an account, maybe dont allow people to make an ticket without one. Thats on you and the fact you just closed it and deleted it is not nice and a big red flag. Your excuse that i didnt contact you the other ways doesnt matter when the first expirence you give me is closing the tickets you allow me to create and then deleting them. Its a giant red flag.

For me is the best server provider for gamers. They are very good and works fast and well. 100% recommend.

User since the turn of the century and happy customer since 2006. I wish I had more tickets, because Jay is such a nice guy, but the services are too reliable. It's rare to get this kind of customer service anywhere in life. Superfast service. Superfast servers.