Claire's Florence, KY.Reviews of claires.com

Really really bad service here at the scunthorpe store. Shockingly bad! The store manager (Rosina England)& her child worker friend have zero training in how to run a shop or even deal with a customer. These 2 girls running this shop will lose all customers. They have zero interest in helping a customer & simply don't seem to care about their job. Will never come back to this store again. Hopefully they will be replaced with staff who actually know what they are doing. I feel sorry for the owner of the branch... I hope they read this & realise they have employed clowns who don't care!

Absolutely awful. Do not order from them. Ordered online on the Thursday and was advised ready to collect within hours. Heard nothing, four days later I was still chasing my order which had been cancelled without anyone bothering to let me know and despite Track My Order status still saying ‘In Progress’. Was told my money won’t have been taken until fulfilled which was incorrect as it was showing as having left my account. Terrible, unsympathetic service from staff in the store I was due to collect from. I’ll never order or visit again and will tell as many people as I can to do the same.

If I could give them a 0 star I would. Yesterday went here with my daughter who expressed interest that she wanted her ears re-pierced after original piercings closed. Ty gave me the display with ear piercings to look over and she chose the stainless star earrings. The prices were on the back at $29.99 with ear cleaning solution and $39.99 with “quick” ear cleaning solution whatever that is. When I told her the ones she wanted Ty very quickly told me “Those are $39.99”. I told her that’s not what the board or website says and we didn’t need special cleaning solution. She went to check with her manager and said yes that’s the price but I could give them to you for $29.99. I said that would work and like do it. She went back again, presumably to check with the manager if it would be okay AFTER the fact that she told me she could do it and after a lengthy discussion at the other side of the store, came back and told me that could not, in fact honor the price she told me because it was actually not okay. Such a waste of time and terrible customer service. Also a huge scammy BAIT & SWITCH. I doubt they ever even had the regular cleaning solution since they can get away with scamming customers out of another $10 for some “special” cleaning solution. Wouldn’t even bother going there again.

Betrügisches Geschäft nie wieder

Ordered stuff on 4th April,not shipped until 11th, didn't arrive until the 18th. Claire's need to up their game if they want to keep Irish customers. From where I am standing,they want our money, but we should be grateful they allow us to deal with them. Very shoddy experience.

The employees were EXTREMELY RUDE. She close the door to my face while I was talking to her during my return and she didn't want to accept my return even though I had my receipt and the card that I purchased them with. So unprofessional I wish the store director could get back to me because they're is a lot more to it.

Pire arnaque, colis jamais livré j’ai payé une commande avec une livraison express 13,99€ colis jamais reçu , j’ai envoyé des tonnes mails et appels… À fuire

Payé une commande 90 € avec une livraison express à 9,99€. pour au final recevoir un mail me disant que mon colis venait du royaume uni et qu'avec les taxes du brexit, je dois payer 43,50€ supplémentaires !!! ils se moquent de nous, pour acheter des bijoux en toc et des peluches ! ça fait cher .....