Trinie T.
I am loving my shoes
The delivery was fast and I am loving my shoes
Response from CLAEJan 15, 2024
Many thanks Trinie !

CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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691 approved reviews, newest moderated first
Trinie T.
The delivery was fast and I am loving my shoes
Response from CLAEJan 15, 2024
Many thanks Trinie !
dusty E.
Amazing shoes that are incredibly comfortable and very well built.
Response from CLAEJan 15, 2024
Thank you !
Seb M.
Shoes don’t fit, no way to return, no response from customer service, stuck with a pair of shoes I can’t wear
Response from CLAEJan 15, 2024
Hello Seb, We sincerely apologize for the difficulty you've encountered in reaching our customer service. We understand the frustration, and we're committed to resolving this matter for you. If your case hasn't been resolved yet, please feel free to contact us again at the following email address: EU: [email protected] US: [email protected] UK: [email protected] We appreciate your understanding and patience ! Best regards,
Freddie M.
Product exceeded expectations…fast shipping!
Response from CLAEJan 15, 2024
Thank you Freddie !
Trevor O.
This shoe is wonderful bout it for work because it fits my company’s dress code policy but I couldn’t be any happier. Worked 130+ hrs and feet never once hurt plus all the compliments I received can’t wait to grab another pair
Response from CLAEJan 15, 2024
Hello Trevor, Thank you so much for sharing your positive experience with our shoes! We're thrilled to hear that they not only meet your company's dress code policy but also provide exceptional comfort during your long work hours.
Rashad H.
My package unfortunately took time to get to me. In that time I had conversation with the customer service team at Clae and they were very helpful and honest about my delivery. I love my shoes that have now arrived. They decided to do something extra to compensate my delivery delay, which I thought was great customer service.
Response from CLAEJan 15, 2024
Hello Rashad, Thank you for sharing your experience with our customer service team. We're glad to hear that despite the delivery delay, our team was helpful, honest, and went the extra mile to ensure your satisfaction.😊 Your feedback is valuable to us, and we appreciate your understanding during the process. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Clae, and we hope you enjoy your new shoes!
Clayton G.
Had to return shoes. Never got my replacement
Response from CLAEJan 15, 2024
Hello Clayton, We apologize for the inconvenience you've experienced with the return process and the delay in receiving your replacement. This is not the level of service we strive to provide, and we understand your frustration. If your case hasn't been resolved or if you'd like to address comments or details, please contact us via email: EU: [email protected] US: [email protected] UK: [email protected] Your satisfaction is important to us, and we appreciate your understanding as we work to make things right.
Igor L.
Very bad experience ! Ordered two pairs at the end of May and only got one pair in the end of June ! They told me all different stories about delays .. and finally I was informed that one pair is sold Out ! After month of having my money they said it’s sold out !! Never again !!
Response from CLAEJan 15, 2024
Hello Igor, We sincerely apologize for the negative experience you've had with your order. This is not the standard of service we aim to provide, and we're genuinely sorry for any frustration or inconvenience caused. Thank you for bringing this to our attention !