Vikki R.
Great trainer and customer service…
Great trainer and customer service excellent.
Response from CLAEOct 18, 2024
Thank you, Vikki!

CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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691 approved reviews, newest moderated first
Vikki R.
Great trainer and customer service excellent.
Response from CLAEOct 18, 2024
Thank you, Vikki!
Julianne H.
These trainers are sooo comfy, I wear them a lot and most importantly I haven’t had to wear them in!
Response from CLAEOct 18, 2024
Thank you so much, Julianne !
Frazzle
Great quality shoes and fantastic customer service.
Response from CLAEOct 18, 2024
Thank you, Frazzle! We're delighted to hear that you're happy with both the quality of our shoes and our customer service. Your feedback means a lot to us!
Marc L.
I usually don't buy clothing online, however, this was a huge success. I love the shoes and the they fit perfectly! Thank you
Response from CLAEOct 18, 2024
Thank you, Marc! We're so happy to hear that your first online shopping experience with us was a success and that the shoes fit perfectly!
Richard R.
I have two pairs of new Clad sneakers. A white leather Bradley and a Bradley Cactus. While both look great and fit well, I very much the former and dislike the latter. The fabric lining and heel construction of the Cactus hits and abrades against the back of my heal which stays rigid even with wear requiring me to wear thick socks.
Response from CLAEOct 18, 2024
Thank you for your feedback, Richard! We're glad to hear that you love the look and fit of the Bradley. However, we're sorry to learn that the Bradley Cactus isn't meeting your comfort expectations. We value your insights and will share them with our design team. In the meantime, if you need further assistance or recommendations, please don't hesitate to reach out to our customer service team—we'd love to help!
Conor B.
Excellent trainers. Premium quality trainers without a premium price tag. Just what I was looking for and needed
Response from CLAEOct 18, 2024
Thank you, Conor! We appreciate your support and hope to continue meeting your expectations.
Julien Z.
A quick handling of my after-sales service request, clear follow-up, and a straightforward resolution. Well done for the quality of your after-sales service management!
Response from CLAEOct 8, 2024
Thank you, Julien, for your kind words!
Ber
Schoenen besteld, 5 keer gedragen en het leer vanbinnen aan de hiel al weg. Klantenservice gecontacteerd en ik kreeg twee opties: 20 euro refund of 15% korting op een nieuwe aankoop. Dat terwijl ik €100 voor de schoenen heb betaald + €10!! verzendkosten. Koop hier geen schoenen want kwalitatief stellen ze niets voor spijtig genoeg!
Response from CLAEOct 8, 2024
Thank you for reaching out and sharing your experience with us. After reviewing the pictures you sent us, we noticed that the defect appears to be quite minimal and is not indicative of wear on the shoes. In fact, it is typically not visible when wearing them, and this occurs after four months of use. This is why our customer service team offered you this solution. If you have any further questions or need assistance, please let us know.