Ross
Terrible Quality/Possibly Defect Pair
Terrible leather quality. After three wears to the office in fair weather the front of one toe has started peeling. The white leather is very thin and there's a gray material underneath now showing through. It's very noticeable and immediately puts the shoes in the beater category. There's also an unsightly splotch on the other shoes at the heel where it looks like somebody attempted to correct a defect and did poor color matching. It's a shame because the sneakers are really comfortable but they just look like they've gone through years of abuse right away.
Response from CLAEJun 10, 2026
Hi Ross, Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. This is not the level of quality we aim to deliver, and we understand your disappointment. We’d really like to look into this further with you. Could you please reach out to us at [email protected] and include a few photos of the shoes? Our team will review your case and assist you as quickly as possible. Thank you again for bringing this to our attention. Warm regards, CLAE Team