CitywideshopReviews of citywideshop.com

My grill arrived ahead of schedule!! Was not hard to assemble. Only went 4 stars because it seemed to have some gaps where a bit of " tweaking" was required. Great product for the price. Would recommend, and will shop again!! 👍👍👍👍

Ordered a beautiful grill. Received a warped piece of trash. Send emails and they do not reply. They have a 30 day return policy and will not reply. Waste of time! Waste of money and incompetence. Not customer friendly at all.

Citywideshop had the lowest price on the air conditioner I was searching for - below the classic big box stores AND it was available, whereas the other stores had no stock. To my shock it was delivered in two days after purchasing it. Great shopping service!

Great Product and customer service.

Super easy to install, prompt shipping, no complaints. Fantastic for our open concept kitchen/living room in the 90+ degree heat.

It came quickly in a big flat box. I Was excited. My husband waited until his day off to put it together, he works with steel daily. It wasn't a QUICK put together but, NICE when done. I thought the 2 cooking areas looked small. I was wrong! They were perfect! He cooked both beef and pork ribs on it asa he had it built. He was a HAPPY CAMPER! I was alittle scared of buying a grill online. It could have been thin metal, flimsy and not worth the material. It turned out being EXACTLY what we wanted. I would recommend this company 100%

Excellent service and great pricing! I'd definitely buy from them again.

The order seemed to ship in a timely manner, but Ceva Logistics, the shipper that Citywideshop uses, is pretty dismal. Two weeks after my order was shipped, and I'm still waiting for it. It is entirely impossible to reach anyone at Ceva. I had to search online to find a phone number for them, and when I call, it gets into Ceva's system, and rings endlessly, no matter what extension I select. I am completely at their mercy with this shipment. It's now two weeks after Citywideshop shipped my order, I still can't even review the product or the packaging yet, since I still have nothing in hand. Update 7/29/2022: Both units finally arrived on June 23. One unit had four straps on the box, the other had only two. For simplicity, I opened the two-strap unit first. The packaging looked a little thrown together, and upon closer inspection, I saw that the housing of the AC was damaged. I immediately took pictures, but since it was late in the day, I didn't open the four-strap box until the next day. When I opened the second unit the next day, I saw that the packaging was neat, and all in order, as it should be from the factory. It looked good and works well. There was a clear difference between the two units' packaging. Based on the evidence, it would appear that the first unit must have taken a heavy fall, and someone re-boxed it in a hurry into an undamaged box. I emailed Citywideshop Customer Service to resolve this issue on June 24, and never received a reply. I followed up again on July 8, and as of today, July 29, they still have not replied. This is not acceptable customer service.