CitywideshopReviews of citywideshop.com

Ordered a slide and it arrived within a week. Happy with purchase. Ningun problema. Gracias.

I sent several messages requesting to cancel an order that was still pending. I never received any acknowledgment or reply. Now the order has shipped. I contacted Citywide Shop, once again and have received no reply. I do not want the item and do not want to pay to ship it back. Terrible customer service and no way to call directly. Will not shop here again!

After placing my order, Citywide confirmed receiving it. Several days went by and it did not ship. No further information was provided. I reached out to customer support multiple times with no response. Finally after 10 days I saw that they had cancelled it. No reason was given - not worth the frustration!

Package had to be returned due to shipping damage, still waiting to hear back from company if they are resending or canceling the order!

Communication is really bad, I’ve been trying to get in contact with citywideshop for the past 5 or 6 days sending emails every day and they haven’t had the courtesy of answering my emails about what happened to my order. I ask for a refund but nothing,it’s been 2 weeks since I placed the order.

Right price, delivered on time. Product worked correctly the first time.

I tried to cancel transaction and had no luck. I sent them an email five minutes after purchase and they never responded back. They processed the order and shipped very quickly, and the order was correct. They just did not follow THEIR cancelation policy.

It was a very good price. However, my order was on hold for a whole day which was perplexing. Shipping was much slower than other online shopping places, but acceptable. Order arrived from a different company. Not sure how the two are connected and I found nothing on the website that said they were which was also perplexing.