City GroundsReviews of citygrounds.com

Professional customer service !

Good price. Great bike. Fast shipping. Happy customer.

I was checking daily for this GT to get in stock. One night I got lucky and purchased a beautiful satin black pro series. It shipped free and showed up in just 2 days. Very impressive.

I ordered a bike from City Grounds even after reading all the negative reviews here. I had buyers remorse immediately and called to cancel the order. They started to cancel the order, but the bike had actually shipped out already! I ordered it on Sunday and received it the following Thursday, literally four business days! I can't fault them for the demand for bikes during COVID. It appears they are drop shipping and their suppliers are supplying other websites as well, so I get some things might get cancelled or take longer. P.S. - A buddy ordered from dickssportinggoods.com and it took 4 weeks for him to get his bike.

I was left in the cold and needed to buy a commuter bike quickly! I searched CityGrounds and found a Marin bike in my size. The price was fifty dollars cheaper than the MSRP. I was hesitant about some of the reviews during this pandemic (late getting bikes, wrong products received, incomplete parts). I received my bike in original Marin box sealed and immaculate shape within seven days of my purchase. I dropped off the bike at my local bike shop and it was assembled in a week. The frame, wheels, and parts were pristine. All in all a great experience, price, and product from CityGrounds.

Bike came quickly and as expected.

Look I can't speak for anyone else, but I gave them a couple of extra days to confirm my order because of COVID and then wrote them an email with a couple more days buffer before canceling my order. They got back to me within a couple of days confirming they were swamped but I would get my bike and I got it within 2 weeks. I had a great experience and would definitely order again!

Everything I need is right where I can find it. City Grounds is my go to for whenever I need something for my bike. There are no problems whatsoever.