Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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STEPHANIE R.
My son ordered a Bike from your company and he loves it!!! It was shipped as expected with no issues. THANK YOU for easy uncomplicated ordering.
Response from City GroundsNov 5, 2020
Hi Stephanie, We are always happy to help. Thank you for your review and if we can be of any further assistance, please do not hesitate to reach out. ([email protected])
High Five Bike C.
The whole transaction was smooth af. Bike is high quality and has exceeded my expectations. Definitely coming back. All the homies be copping bikes from y’all. Now I know why.
Response from City GroundsNov 5, 2020
Hi High Five Bike Crew, We are always happy to help! Thanks for the kind review!!! If there are any additional issues please reach out to City Grounds customer support for us to see if we can further assist. ([email protected])
Javier S.
AAAAA++++++
Response from City GroundsNov 5, 2020
Hi Javier, Thank you for the great review. If there are any additional issues please reach out to City Grounds customer support for us to see if we can further assist. ([email protected])
Johannis C.
ur just goated
Response from City GroundsOct 27, 2020
Hi Johannis, Thank you for the kind words! We try.
ROCKY A.
Absolutely perfect transaction.
Response from City GroundsOct 27, 2020
Hi Rocky, Thank you for your feedback! If we can be of any help, please feel free to reach Customer Service at your convenience.
Jeremy A.
Great product and service
Response from City GroundsOct 27, 2020
Hi Jeremy, Thank you for your feedback!
Andy L.
I was a little concerned about buying form this company after reading some of these reviews. So I called the company and spoke to someone about the availability and shipping of a bike. It was a great experience, very helpful and courteous. Best of all, my bike arrived 4 days after i bought it and was in perfect condition when it arrived. Seems this company, like virtually everything else in the world, had a bit of a hard time with customer service and shipping during last summer before things stabilized after the initial covid craziness. Well they seem to have gotten back on track now. Great experience. t
Response from City GroundsOct 27, 2020
Hi Andy, Thank you for the kind words, You pretty much nailed it. We fully admit to not being as prepared for the pandemic or the demands that the pandemic would put upon our industry. Since early months we have constantly tried to improve on procedures along with our transparency with customers. If we can be of any help, please feel free to reach Customer Service at your convenience.
Wesley C.
My experience at city grounds is top-notch the customer service there is hands-down the best of online shopping you can get I’ve never been disappointed and I’m sure if I was they would take care of it city ground is one of the best thank you guys for putting the pedals under our feet
Response from City GroundsOct 27, 2020
Hi Wesley, Thanks you for the kind words. We are always trying to improve our procedures and welcome any criticism.
