Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingShowing 26 reviews with 4 stars · Clear filters
Your D.
I bought a Haro BMX race bike for my kid. They only thing is. It did not say it had a pedal brake, but I can disable it. That's why it's not 5 stars. All parts and pieces were there. It took less then expected to arrive. Thanks from Wyoming!
RJ
I have been ordering from CityGrounds for my BMX and hybrid bike needs for the last few years. I have really liked their selection, fast shipping and their eewards programs. However, the following has been disappointing as of late: - Very limited selection of bike components and many items sold out. - Increased pricing across the board - seems to be about 15% on average. - Reduced catalog options to redeem rewards points. - Fewer items eligible for a rewards member dicount. I still give City Grounds 4 stars but would have given them 5 stars a year ago.
Response from City GroundsAug 27, 2021
Hi RJ, Thanks for the feedback. Unfortunately, due to pandemic, our inventory availability had decreased. Also, due to compromised logistics, our distributors have raised our prices as well. We are optimistic, as our product availability increases, we will always do our best to keep prices as low as possible.
jose
Overall great experience. Good parts and service. Shipping seem a lil high though. But it is what it is.
Response from City GroundsAug 27, 2021
Hi Jose, We appreciate the feedback and will continue to improve our services. Thanks!
Kristin C.
Very helpful and educated.
Response from City GroundsNov 10, 2020
Hi Kristin, We are always happy to assist. Feel free to reach on out for any of your future cycling needs.
Bike G.
Got bike in 2 days
Response from City GroundsNov 5, 2020
Hi Bike guy, We are always tryingt to get product out to our customers as fast as possible. If we can be of any further assistance, please do not hesitate to reach on out.
TJ
My review here it is especially to make it clear that what happened with my purchase has nothing to do with the fabulous service of City Grounds. The photo speaks for itself of the damage that my bike box received and due to the bad treatment that the UPS company gave it, I personally ask City Grounds to let them know that this is unacceptable, and to avoid future major problems. (City Grounds has the picture).
Response from City GroundsNov 5, 2020
Hi TJ, Thank you for differentiating us from UPS. It always makes us sad to see packages in this condition received. We keep packaging in as best condition as possible to ensure its safety upon arrival. We understand there's not much worse then finding out your dream ride may be prolonged a few extra days. Please let us know if we can further assist.
Tara
Overall great experience! Bike arrived undamaged. However I did go two weeks without hearing anything past my order confirmation and was not aware when or if it had shipped. Happy it did though! Cannot wait to ride
BRIAN C.
No damage to bike upon delivery. Slight delay in communication on shipping information.
