City FurnitureReviews of cityfurniture.com

Response from City FurnitureApr 28, 2026

Hi, Mariliz! We appreciate your 4-star rating and are glad to hear you had a great experience with Namara. We always strive to provide a 5-star experience for every guest, and your feedback helps us get there. We understand some time has passed, but if there’s anything we can do to make your experience even better, please feel free to reach out to us at [email protected]. Thank you!

Response from City FurnitureMay 5, 2026

Hi Anthony, thank you for sharing your experience—we know some time has passed, but we truly appreciate your feedback. We’re sorry to hear there were challenges with your return, but we’re glad Bruno was able to step in and help get everything resolved. He sounds like a great advocate to have on your side! If you’re ever shopping with us again, we’d love to assist you—especially with our Memorial Day sales happening now.

Response from City FurnitureMay 5, 2026

Hi Doris, thank you for sharing your experience—we know this was from some time ago, but we truly appreciate your feedback. We’re sorry to hear about the long wait and frustration you faced trying to reach support, as that’s not the experience we aim to provide. That said, we’re really glad Ramon was able to step in and turn things around for you when it mattered most. If you’re ever in the market again, we’d love the chance to provide a smoother experience—especially with our Memorial Day sales happening now.

Response from City FurnitureMay 5, 2026

Hi! Thank you for sharing this update—we know some time has passed, but we truly appreciate you coming back to tell the full story. While the situation didn’t start off perfectly, we’re glad our team was able to step in, make it right, and turn things around for you. There’s nothing better than hearing everything arrived as it should (finally!) and that you’re happy with your new bed. If you’re ever in the market again, we’d love another shot—especially with our Memorial Day sales happening now 😉

Response from City FurnitureMay 5, 2026

Hi Sandee, thank you for sharing this—we know it’s been a while, but we still appreciate the love! Nicholas definitely knows how to turn a “cancel my order” moment into a “glad I didn’t” story, and we’re glad he was there when it counted. Next time, let’s go for that 5th star 😉—we’d love to welcome you back, especially with our Memorial Day sales happening now!