Brad
Boat shipment
First time user of Citizen Shipper. Had an issue where bids submitted on my shipment were lost due to an IT upgrade to their dashboard software. Customer service made an effort to get the shippers to rebid however only received one. In the end I accepted the shipper and all went very well with the shipment. I wish I had more bids to choose from as not sure that could have been less $. Driver bios and others comments were extremely useful in making decision to select the shipper. An enhancement to your site that would have helped me would be for the bidder to be able to comment on shipping method. For example, I would have been willing to pay more for enclosed vs open trailer. Bump in the road but turned out OK so would give Citizen Shipper another try when needed.
Response from CitizenShipperApr 18, 2015
Hi Brad. We're sorry for the software issue, and glad that you found a driver to ship your boat. We look forward to working with you in the future.




