Andrew
Not sure about the other reviews.
Applied to be a driver with this site and gone through their vetting process. They're are so many great reviews from users but I haven't seen one from drivers. The website is a little bit better than Craigslist. I've had a couple of offers accepted but I couldn't respond back without paying citizenshipper's fee. I signed up so I could respond and accept a bid i won. Their messaging platform is hell and obsolete. When I was ready to drive my first delivery I got the delivery address and it's different from what posted... In fact 1800 miles different. The site does not check for errors and as intuitive as a website from 1992. They are just a little advanced than Craigslist. Edit: what's the point of having free access to use the service when I'm locked out of using the service? I can't even cancel.
Response from CitizenShipperFeb 21, 2020
Thanks for your review and we're so sorry to hear that you didn't have a good first experience. Just a friendly note that you mention above that you can't message back without paying our fee. We give all new drivers a 3 month free trial which we feel is enough time for you to test-drive the site and see if it works for you. We also offer a full no-questions asked money back guarantee on the first subscription payment of $29.99 (that comes out after 90 days) so you actually get 4 months to try the site risk-free. We're sorry to hear that the customer input the wrong address, but that's nothing we have control over. We hope you continue to try us out. We offer one-on-one driver coaching to help you win your first shipment, and also live websinars with our team. You can set up a call right here: https://calendly.com/citizenshipper We also have a Facebook group dedicated to new drivers where we provide you with tips and techniques to win shipments on the site. Updated: Your account was locked for sharing contact information on your profile page. This is against our terms and our support team has emailed you about this. If you do wish to cancel please email us back.




