David
Delivered my motorcycle from Maryville…
Delivered my motorcycle from Maryville TN Miami FL in good time and delivered it without problems or damages.

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David
Delivered my motorcycle from Maryville TN Miami FL in good time and delivered it without problems or damages.
Rox
Excellent service, very professional and great communication. I was able to be matched with a transport carrier that met my requirements. Highly recommend Citizen Shipper.
Robert D.
I was extremely happy with the professionalism and speed the shipper took and delivered my Vespa from NY to FL. The cost for the delivery was fair and I have no regrets.
J B.
Wow, my review was deleted after I provided proof - twice - that I paid CitizenShipper $179. CitizenShipper failed to respond to my two emails and deleted a Facebook post requesting assistance when our driver was unable to deliver our two pups according to our agreement. From their email confirming our reservation: CitizenShipper Ship Team (their email address was here but Trustpilot doesn't allow it in a review) Mon, Jun 14 at 2:50 PM Reservation is confirmed XXXXXXXXXX is traveling from XXXXX, TX to XXXXXX, WA Payments Payment 1 of 2 $179.00 - Service Fee 2021-06-14T21:50:01+00:00 Payment 2 of 2 $1000 - Driver Fee Due to driver Amount paid: $179.00 Amount due to driver: $1000 Total: $1,179.00 I sent both Trustpilot and CitizenShipper the original email including all identifiers. Is Trustpilot independent, or a branch of CitizenShipper? To just delete a poor review shows this company is not on the up-and-up.
Response from CitizenShipperDec 28, 2021
Hello J B, After a brief check of your correspondence with our support staff, it appears that your refund was processed, the explanations of the actions that were taken was communicated, and you expressed gratitude that we were able to accommodate your request as well as provide transparent insight into some of our processes. Reviews such as this enable us to adjust to customer feedback, and having it come through appropriate channels makes it easier to respond. We are always interested in how we can improve the process for everyone, and your feedback was invaluable. I hope that you now have a greater understanding of our marketplace and will consider that we are not illegitimate nor a scam, we are providing a service that involves many moving parts and is always a work of evolution and improvement.
Keith K.
I have had compliments after compliments about what Citizenshipper and the drivers are doing. They are glad to see there are people who care about animals.
Rod L.
Excellent company to do business with, I had an issue with connecting with a driver, and needed a refund. Mara was exceptional in handling the situation, the refund was initiated and all was well. In this day of unscrupulous companies, CitizenShipper stands out as a stellar and trustworthy organization and one you can feel secure in dealing with. Again thank you Mara. Rod (Eugene, or).
hlweeks
The service worked like a charm. Solved my problem quickly, easily, and reasonably.
Karen R.
We were referred to TailEx.com through this company for pet transportation. I couldn’t recommend these two companies enough. They were very professional and reasonably priced. They took excellent care of my dog. I highly recommend their services.