CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Ben S.
May 26, 2025
Trustworthy Pet Transport
CitizenShipper was a first for us, and we were admittedly a bit nervous about sending our dogs across the country with a complete stranger. However, the process was simple and professional, the driver, Margo, was exceptional with communication, updates, tracking, and care for our pets, and everyone arrived safely and in record time! Totally recommend!
Response from CitizenShipperMay 28, 2025
Ben, thank you for sharing your experience! We completely understand that entrusting your beloved pets to someone new can be a source of concern, and we’re glad to hear that Margo provided exceptional care and communication throughout the trip. Thank you for choosing CitizenShipper, and we’re here anytime you need us in the future!-Karla
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Michele
May 25, 2025
Citizenshipper was great!
Citizenshipper was great! The site was easy to used and super quick results . Got over 10 quotes in a matter of minutes. The web site is definitely a huge asset for its service. I would use again and highly recommend to everyone.
Response from CitizenShipperMay 25, 2025
Michele, thank you for taking the time to share your experience! We’re glad to hear that you found our site easy to use and that you received plenty of quotes quickly. Your recommendation means a lot to us! We look forward to helping you again whenever you need.-Karla
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alexa
May 25, 2025
Pet shipping
It was a very easy process and they did my delivery all in one day. Very happy with my experience
Response from CitizenShipperMay 25, 2025
Alexa, thank you for your kind words! We’re so happy to hear that the process was easy and that your delivery was completed quickly. We appreciate you choosing CitizenShipper and look forward to helping you again in the future!-Karla
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Ann S.
May 24, 2025
2 cat across country!
I needed to get my two cats from MA to FL and no idea how to do it. I googled and found citizen shipper. It was simple to use and quotes came in quickly. I was able to talk with drivers before accepting a quote and was overall easy to use and update my needs.
Response from CitizenShipperMay 25, 2025
Ann, thank you so much for sharing your experience! We’re thrilled to hear that CitizenShipper made transporting your cats from MA to FL easy and stress-free. If you ever need help with future shipments, we’re here for you!-Karla
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Valeriia
May 24, 2025
Website helped me to find delivery…
Website helped me to find delivery company for bring my kittens to another state
Response from CitizenShipperMay 25, 2025
Valeria, thank you so much for your kind review! We’re glad to hear that our platform helped you find a reliable driver to safely transport your kittens to another state. We'd be honored to help with any future shipping needs!-Karla
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Savita M.
May 24, 2025
Household stuff and Car
All stuff delivered before expected time.
Response from CitizenShipperMay 24, 2025
Thank you for your review! We’re glad to hear everything was delivered ahead of schedule. It’s always great when things go even better than expected! We appreciate your feedback and hope to assist you again in the future.-Karla
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Kim Coniglio G.
May 23, 2025
I I was thoroughly satisfied with the…
I I was thoroughly satisfied with the exceptional service, extensive provider network, and reasonable costs associated with hiring a last-minute dog transporter from Memphis, Tennessee, to Chardon, Ohio. I utilized Parker Rides, and Amber’s services were truly remarkable. She arrived punctually, she maintained constant communication throughout the journey, and delivered my beloved puppy with utmost care, affection, and efficiency. I wholeheartedly recommend her to anyone prioritizing the well-being of their canine companion during transportation. In addition, I highly recommend Citizen Shipper and strongly suggest Parker Rides got all of your pet transportation needs!
Response from CitizenShipperMay 24, 2025
Kim, thank you for your thoughtful and detailed review! We're thrilled to hear that you had such a positive experience with both CitizenShipper and your driver. It’s wonderful to know that Amber provided exceptional care, consistent communication, and a smooth, punctual delivery, especially on a last-minute trip. We know how important your pup’s well-being is, and it means a lot to us that you felt confident and supported throughout the process. Thank you again for the recommendation. We’d be happy to help any time you need us!-Karla
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Shamike H.
May 23, 2025
This transporter was so pleasant and…
This transporter was so pleasant and professional he even took pics to show me he giving him alittle walk.Fantastic !! I cant thank him enough.
Response from CitizenShipperMay 24, 2025
Thank you for your wonderful feedback! We're happy to hear that your transporter was both pleasant and professional. We truly appreciate your kind words and hope to assist you again in the future!-Karla
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