CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Loretta
Jun 2, 2025
100% satisfied
100% satisfied! They were more than accommodating. Mine was a long haul Florida-California with zero issues. I’m so happy to have my doggie with me in Cali. Thank you again for all your help!
Response from CitizenShipperJun 3, 2025
Loretta, thank you for your kind words! We’re thrilled to hear that everything went smoothly with your long-distance move from Florida to California, and even happier that your doggie is now safely with you in Cali. It means a lot to know you felt supported throughout the process. If you ever need us again in the future, we’ll be here to help!-Karla
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Donna T.
Jun 1, 2025
My breeder couldn't provide…
My breeder couldn't provide transportation at a cost I could afford. I stumbled upon this site. Within a few minutes I had more than enough bids or offers to choose from. Site was super user friendly. I highly recommend.
Response from CitizenShipperJun 2, 2025
Donna, we're so happy to hear that you had a great experience using our platform! It’s wonderful that you were able to quickly receive a variety of offers and find one that fit your needs. Making the process simple and affordable is what we strive for. If you ever need us again down the road, we’ll be here for you.- Karla
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David O.
Jun 1, 2025
Traci did a STELLAR job moving my cats…
Traci did a STELLAR job moving my cats to our new home
Response from CitizenShipperJun 2, 2025
David, we're thrilled to hear that Traci did such a stellar job getting your cats to their new home! It’s always wonderful to know your pets are in good hands during such an important journey. Thank you so much for choosing CitizenShipper. We’re so glad we could be part of this move with you!-Karla
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Katherine R.
Jun 1, 2025
Options for choosing the right person…
Options for choosing the right person for your fur baby. It made it more personal. Thank you
Response from CitizenShipperJun 2, 2025
Katherine, we're so happy to hear that you found the right person to care for your fur baby. Knowing that the experience felt more personal truly means a lot to us! If there's anything you ever need in the future, we're happy to help. Thank you again for choosing CitizenShipper!- Karla
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Sam S.
Jun 1, 2025
Received multiple bids within minutes
Received multiple bids within minutes! Quick and easy site to use! Received our new puppy within 36 hours!
Response from CitizenShipperJun 2, 2025
Sam, thank you for the kind words! We're glad to hear that you had such a quick and easy experience using our site and that your puppy arrived safely within 36 hours! If you ever need assistance in the future, we’d be honored to help.- Karla
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Chelsea F.
Jun 1, 2025
This was my first time using…
This was my first time using CitizenShipper and I was floored at how seamless my experience was. I need my pets transported to another state and could not find anyone that I knew who was willing to do it. Local services charged a ton of money and I was getting discouraged. My mom sent me a link to Citizen Shipper and at first I was skeptical. The site is beautiful and easy to use though, so I immediately felt at ease in putting my trust in them. I put in my pet’s information and what we were looking for and within a minute I had a bid. Within 30 minutes, I had 12 bids. I could not believe how simple it was and how so many people/businesses bid on my job. In the end, we had a 5 star experience, from booking, to the person that we chose, to the pivotal happy ending, we couldn’t recommend CitizenShipper more.
Response from CitizenShipperJun 2, 2025
Chelsea, thank you so much for this heartfelt review! We’re thrilled to hear how seamless and reassuring your first experience with CitizenShipper was, especially during a time that could have been stressful. It means a lot to know that the platform helped you find reliable options quickly and gave you peace of mind. We're so glad your pet's transport had a happy ending, and we truly appreciate your trust in us. If you ever need assistance again, we’ll be here to help!- Karla
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Antoni A.
Jun 1, 2025
It was an amazing experience
It was an amazing experience. Felt like I did not have to keep searching for transportation. Everybody was so friendly and very informative.
Response from CitizenShipperJun 2, 2025
Antoni, thank you for sharing this! We’re thrilled to hear that your experience was amazing and that you felt supported throughout the process. We're always here if you ever need help again!-Karla
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John V.
May 31, 2025
Was one of the easiest and best…
Was one of the easiest and best experiences I’ve ever had with an online service. Everything was exactly what was promised and my pet got to me 1-2 days earlier than promised.
Response from CitizenShipperJun 2, 2025
John, thank you for your kind words! We're delighted to hear that your experience was smooth and exceeded expectations, especially with your pet arriving earlier than promised! It's wonderful to know everything went as planned, and we’re grateful you chose CitizenShipper. If you ever need assistance in the future, we’re here for you!-Karla
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