CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

Call Directions Website

CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, Texas

CitizenShipper reviews

6,209 approved reviews, newest moderated first

Joy
Aug 13, 2022
wonderful experience
wonderful experience! Received lots of bids to chose from, and they one we chose was amazing!
Report
antonio R.
Aug 13, 2022
Excellent Service
Excellent Service
Report
Rob
Aug 13, 2022
We Used citizen shipper to find…transport for our puppy
We Used citizen shipper to find transportation for our new puppy. They helped us to fond several options. Great experience
Report
Luis C.
Aug 13, 2022
I will not recommend this site
I will not recommend this site
Response from CitizenShipperAug 17, 2022
Dear Luis, thank you for taking the time to share your experience. I’m so sorry it fell short of your expectations, and I appreciate the opportunity to respond to your review. We always strive to facilitate a positive and memorable transport, and unfortunately we fell short this time. We care deeply about our customers, and we’re committed to constantly improving the quality of our support and services. Our team works hard to provide exceptional value through stringent ID verifications, background checks and our driver-matching services. By taking these tasks into our hands, we help save our customers time, money and unnecessary worry. Please email [email protected] if I can be of further assistance.
Report
Hardy
Aug 12, 2022
My BMW was delivered quickly and inside…
My BMW was delivered quickly and inside an enclosed trailer in perfect shape. When I had questions, they were sorted quickly by HB dispatcher. Will recommend their service to all my friends. Mark Smith Washington State
Report
Stephanie K.
Aug 12, 2022
Easy to use
Easy to use! I love that the reviews are public and one can see previous transports. Highly recommend.
Report
Craig N.
Aug 12, 2022
Great Experience
Had a great experience he always kept me informed where he was and very friendly would highly recommend.
Report
Jordan E.
Aug 12, 2022
Great job overall and have spread the…
Great job overall and have spread the word to my other friends who have pets on this service
Report