CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

John
Mar 2, 2023
ANTON was a AWESOME driver.
ANTON was a AWESOME driver.. very direct, sent many photos along his 1500 mile path.. He was so professional. I would recommend him to anyone... Brought our little family back together.
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Heidi C.
Mar 2, 2023
Got several bids instantly
Got several bids instantly. Great transport, my Great Dane puppy was delivered on time and she took great care of him. The process was very easy.
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Cindi A.
Mar 2, 2023
The Best Transport Ever
I contacted Citizensshipper to transport a little puppy from Indiana to Northern Idaho. Pick up was right on time and delivery was right on time too. EZ company to work with.
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Earl
Mar 2, 2023
Chad was awesome!
Chad was awesome!! Great communitcation and awesome product
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JK
Mar 2, 2023
Easy interface
Easy interface. Excellent web service. Good to see driver reviews. Very responsive and 👍customer service Seem to have their team and policies just right. The driver is a pleasure to work with & very professional. Just wish the citizenShippers own service fee was not that high and posted to make it easy to see. 18% seems like a lot, but will feel much better when the job is complete. Proof will be in the pudding …& and so far I feel comfortable all around. They are working with me around my schedule so I feel very good about that!
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Todeka A.
Mar 2, 2023
Successful transport
The site provided many options for my transport needs. Also, most of the prices were reasonable.
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Carrie
Mar 2, 2023
Transporter was FANTASTIC!! Citizen Shipper was ok
The fee structure listed is incorrect. I was charged A LOT more than the website stated I would be. Luckily, the transporter was AMAZING!!!!! Would I use Citizen Shipper again, yes, but only if the same transporter was available!! Look for The Friendly PetExpress- they were better than I could have imagined!!
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M B.
Mar 2, 2023
Great but slightly frustrating
I just found it difficult to keep track of who I talked to and which bids I had looked at but otherwise was great.
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