Edward L.
Run for your life, unless you wanna get ripped off.
First of all Citizen shippers got your money....The shipper I received asked for a deposit then cancelled Nichol Noble...crack head addict. She cancelled, said car broke down, then said she would refund the money but would take a week, money never came. then phone disconnected. Citizen shipper no help. Said it is my fault. I am out $420. Now have to rely on AX to try to get the money back from Crack head Nichol Noble. Bad news would not do this again,,,,run from these guys watch out
Response from CitizenShipperDec 19, 2023
We apologize for the inconvenience you've faced. It's essential to note that CitizenShipper acts as a marketplace, connecting customers with transporters, and we don't handle individual transactions. However, we are committed to addressing your concerns. For assistance with your situation, please reach out to our dedicated Support Team at [email protected]. They have the expertise to assist you with complex inquiries and provide guidance on the best course of action. Your experience is not reflective of the service we aim to provide, and we're determined to make it right. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of CitizenShipper in the future.