Melissa
Always on time and I'm 22lbs down
Always on time and I'm 22lbs down

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Melissa
Always on time and I'm 22lbs down
Vickie W.
I have lost more than 30 lbs in 4 months on the Tirzepatide. The medicine is always shipped fast in great packaging either alcohol wipes and syringes. My husband lots 30 lbs too. This company is a great price and great product. I would recommend this to anyone.
Response from Citizen Meds®May 15, 2025
Thank you so much!
Audra
This is my first time ordering from Citizen Meds and while the $218 has cleared my bank account, I still haven’t received any updates other than they received my initial order and it is processing from May 10th. I am not accustomed to not having updates or communication. I have sent three emails with no response to date. I understand orders take time to fulfill but it has been sitting with a physician since May 10th and no updates. I also paid for overnight shipping, which leads you to believe it is an expedited process, but that is not the case.
Response from Citizen Meds®May 15, 2025
Hello, Your order has been cancelled and refunded. Please allow 5-10 business days for it to reflect in your account.
MC
Loving the results. Easy ordering and fast shipping too!
Response from Citizen Meds®May 15, 2025
Thank you so much!
Nichole
This has been the best company to work with! They respond in a timely manner if you have questions. And overalls the process has been so smooth and easy and everything is always on time!
Response from Citizen Meds®May 15, 2025
Thank you so much!
Charity H.
Auto renewal order placed on 05/09/2025. I have emailed 3 times to ask questions and have received zero response. It has been 5 days since they e taken my money with no communication! Also, I understand that with subscriptions the prescription will titrate upward, but Citizen Meds has NOT provided pricing for this. Where is my order???
Response from Citizen Meds®May 14, 2025
Charity H, we have no emailed from you or your email, maybe you used a different name and/or email? Pricing is on our website under product details, the prices you see, take off 20% for the subscription discount! Please allow pharmacy 5 business days to process your order, as it is written during the checkout. It has not been 5 business days yet. Once it is shipped, you will receive an email with Fedex tracking number!
Shenika R.
Obviously, the amount of weight I’ve lost with little effort, (just over 20lbs in 3 1/2 months), is outstanding. The medication is effective, but even more than that, the delivery process, with tracking is efficient and transported with care.
Response from Citizen Meds®May 14, 2025
Thank you!
charlie T.
**UPDATE** this website is not a scam, my package is being shipped as we speak! They have reached out to me via e-mail to help remedy the issue. I will try their subscription program next month and see if that goes smooth. I think if this company had better communication it could be 5 stars, they should keep you updated on your order, and respond to e-mails and phone calls within 24 hours minimum.
Response from Citizen Meds®May 14, 2025
Charlie, please allow pharmacy up to 5 business days to process your order, it has not been 5 business days yet. You only have an account if you chose to open it during the checkout, you do not automatically have an account. We are not a scam, we have thousands and thousands of happy customers and hopefully you will be one of them! :)