CITReviews of cit.com

In an era of instantaneous electronic funds transfers, the amount of time it takes to get money into a CIT account is unconscionable. That, along with their cumbersome app, makes it nearly impossible to know how much money is actually in one’s account, and how much is on its way. These delays and its poor app lead to duplicate transfers (which, of course, can be rejected due to insufficient funds), and total confusion about how much money is my accounts. I haven’t tried to get money out of CIT, but given how long it takes to transfer money into it, I plan to give them weeks to transfer funds instead of the hours or days funds transfers occur with Goldman Sachs or AmEx. I regret setting up an account with this institution and would advise others to stay away.

I have held a large amount of retirement money in CIT Platinum Savings for over 6 years. I received a threatening email Saturday telling me to revise my beneficiary or they would close the account. Their website was down for maintenance all weekend and also Monday morning. I tried calling but was put on hold for over 45 minutes. I am beginning to think maybe the ICE riots have people staying home in the LA area and not going to work. I finally got into my account online and transferred all my funds to a midwest bank and requested all my accounts be closed. Newsome and Bass have LA in a real mess and the California economy is going to suffer. I am pulling all my in vestments out of the state,

The worst online bank. They do not send an email when your account has been inactive and then you have to call and prove who you are to get it activated again. Do not do business with them, every step is painful and you will regret it.

I was opening an account and when it came time to fund the account with a wire transfer, the funding bank had to be verified. After the verification was done a couple days later, I checked to see if there was a pending transfer for the amount I said I wanted to fund the account with. There were no pending transfers showing on their website. I then initiated a transfer for the original amount. Now, there are two transfers and will overdraw the account. I contacted CIT and they cannot stop the transfer they initiated. Very bad customer service.

I opened a high yield savings account with CIT bank. The interest rates appear to be better than most, however, there is no option to add a mailing address. My primary address is in a rural area that the USPS doesn't deliver to and therefore they provide a free PO box at the post office in town. With other banks you can enter a mailing address in contact information. I always enable electronic delivery of documents, but if CIT bank were to ever mail a statement, notice, or document, I might not receive it.

CIT will not honor their savings account interest rate quote, and will not respond to my calls/inquiries to get this resolved. I qualified for a 12-month interest rate bump on my savings account, but the higher rate will not post to my account. I have called customer service three times and uploaded their own confirmation documentation as proof. I was told that a manager can resolve this and one will call me. Never happened. Update: A few days later, a CIT manager did call me. The issue has been resolved and my account shows being credited at the correct interest rate.

I tried to open an account and was denied. My wife tried and she was denied. We both have extensive banking histories, have lived in our present home for 14 years, and both have credit ratings over 820. They said the the application was flagged but gave no reason for it. Went to another bank offering a similar deal and was approved in 5-10 minutes. Their system seems to be junk. I'm glad I actually wasn't able to open an account with them , I don't think they are trustworthy.

I needed to send a wire transfer for a real estate purchase. CIT Bank is apparently incapable of sending a wire to anyone and will transfer you from service to service for hours, promise to call or email you back and not act on their word. I went back and forth with them for several days and their incompetence made me miss my closing deadline