Circle MedicalReviews of circlemedical.com

Professionalism and kindness were the leading characteristics of my inital visit with Dr. Julie today. Thank you for your time. 🙂

Very professional and accommodating. I felt very confident in the Dr.

This visit was great. My frustration is with your system. It is so difficult to set up appointments with the same provider. I suggest creating a way for us to favorite provider and be able to easily find and click their name to find their next available appointment. Right now I need to schedule a follow up with my provider but I can’t find his next availability easily because your program when booking only shows providers available by day versus allowing me to select a provider and see when they are available.

I’ve seen circle Medical in the App Store and read some reviews and I was very skeptical. I had my first appointment today and I just have to say wow! What a pleasant surprise! I was able to see the nurse practitioner and she was great.

Absolutely no transparency. They billed me the out-of-pocket price even though I have insurance and refused to refund me. I booked through ZocDoc, who had my insurance information and confirmed that the provider I selected was in-network. When I asked Circle Medical about the charge, they said my policy was not accepted. According to them, "Even if the provider is in-network, there is no guarantee your particular policy will be accepted". This is not explicitly stated anywhere before or after you book. There was absolutely no way for me to know this until after I was billed. Now I've cancelled my follow-up and out $100. They are absolute scammers.

Dr. Alysha Barker was phenomenal, she addressed all of my issues in a compassionate and knowledgeable way. I will definitely continue to see Dr. Alysha!

Open availability is exceptional. However, limited insurance is accepted and their human customer service chat box is very slow at replying to inquiries.

I absolutely LOVE my new provider that I connected with through Circle Medical. With this platform largely focused on ADHD treatment, I have felt seen and supported with no judgment or stigma. I have been diagnosed with ADHD for approximately 16 years and have always felt the need to tiptoe through conversations regarding my mental health and medication dosages. Scheduling my initial appointment with my new care provider was super turnkey and I never felt like I had to "prove" my diagnosis. Of course, we talked through my diagnostic history extensively and I was required to provide my medical records, but I felt understood from the very beginning. I deducted one star because I am used to using Electronic Health Record (EHR) platforms, like MyChart, to communicate directly with my provider and their care team. This part of the experience with Circle Medical feels less intimate, as you are never able to establish a relationship with the patient advocates. You also can't send your provider direct messages; to do so, you must open an inquiry with a chatbot, who will route you to a patient advocate, who will then contact your provider on your behalf. In my experience, getting a live person in this part of the process takes a minimum of 24 hours.