Circle MedicalReviews of circlemedical.com

Asks all the right questions and easy to use!

I had labs drawn with Labcorp. The turn-around-time for these tests was advertised as 1 day on the Labcorp website. The care team a circle insisted that it would take 7-10 days and would not call Labcorp to inquire about the results. Labcorp will not let patients talk with anyone. I work in the lab and lab results do not take this long to come back. No help at all!

Their booking flow is very intuitive and easy to use and the app is great. I was able to book my first appointment only a few days out. My provider clearly cares a lot and wants the best for their patients. 10/10.

It does not state anywhere what the cost for consultation. $179 to speak with someone who dismissed my concerns for less than 30 minutes.

I would like to express my deep gratitude to Dr. Kendall Lubatti for her high level of professionalism and attentive care. From the first visit, I felt truly cared for, and all explanations were clear and easy to understand. The entire process was conducted in a comfortable atmosphere. Dr. Lubatti always took the time to answer all of my questions and helped me understand my situation.

Ease of scheduling and getting answers to questions about insurance.

My hair transplant experience with Glamour Clinic staff was excellent. Dr. Ali and other staff were very good. I wish them success always

There is another review on here with the exact issue I have. I set up an annual PCP appointment thru ZocDoc. The doctor was great. Afterward, Circle Medical billed me $100 without ever submitting a claim to my insurance. I followed up with them and they did not submit the claim under the guise that my policy usually doesn’t accept claims like this one anyway. It costs them nothing to file a claim - clearly, they are trying to scam me out of the money. I followed up weekly - sometimes multiple times in a week - over the course of a month just trying to get them to send the claim to my insurance! Someone responded a month after my appointment to say I would be reimbursed $100 in 5-7 business days. I was so relieved. It’s been two weeks since then and I still have not been reimbursed! This has been a nightmare. Sure, it’s only $100, but this company has absolutely no professionalism. UPDATE 10/25: I got my money back by filing a dispute with my credit card company, which I highly highly recommend if you’re going through this. Circle medical never refunded me. I called my insurance and they do cover claims like this. If circle medical had submitted my claim, I would not have owed anything. After I posted this initial review, I followed up with Circle AGAIN (via “chat” and Phone) and again, received no help. Circle Medical, instead of replying to 1 star reviews on trustpilot, you should be ensuring that the customer experience from the beginning is one of professionalism and quality.