Tiffani F.
I have been trying to get my C-pap…
I have been trying to get my C-pap machine from this company for 7 months now. I have never had to work with a company so unprofessional. The Provider Dr. Butt apparently left and they had no idea he was gone and was trying to reach him for months so they could get my order & 7 months later and I'm still trying. I paid for the sleep study and if I go to a different provider they will want to do a entirely new sleep study that I will have to pay for again. Do your self a favor and don't go through the stress of this company, the bots are not helpful at all.
Response from Circle MedicalMar 12, 2025
Hi Tiffani, thank you for sharing your concerns and we're very sorry to hear you have not had a positive experience so far. We take all patient complaints very seriously and would like to better understand your situation. If you are able, we kindly ask you to reach out to us via the chat system in our secure, HIPAA-compliant app and we would be happy to investigate this for you




