Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Terry M.
Nov 16, 2023
I received at least five emails stating…
I received at least five emails stating that there was a balance due. I asked for verification I sent emails or responded on the site and I got no response whatsoever. I finally made the payment but still never heard as to when what the cause of $100 fee, not happy with circle.
Response from Circle MedicalNov 17, 2023
Hi Terry, thank you for taking the time to voice your concerns. We would appreciate the chance to look into this to better understand what happened, including making sure you were not charged erroneously, and determine what can be done to make it right. If you are able, please reach out to us via the chat (please make sure to use my colleague's name, Gemma, in your message), and we would be happy to assist you from there.
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Will L.
Nov 16, 2023
I was denied care
I was denied care. After months of working with my provider, and describing my symptoms, she abandoned me, because of the prospect of possibly switching to Medicade. I felt like my provider could care less about me. I will never be working with circle medical again. Waste of money.
Response from Circle MedicalNov 17, 2023
Hi Will, thank you for taking the time to share your concerns. Due to policies beyond our control, we are unable to see any patient who is a Medicaid or MediCal recipient, as doing so may cause them to lose their coverage, and we always put the long-term health of our patients first. If you have further concerns, please contact us via the HIPAA-complaint chat in the Circle medical app.
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Daryl
Nov 16, 2023
Best care ever
The Doctor taking care of me is the best I have ever had and I’m 62. That’s a lot of doctors!
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Corey
Nov 16, 2023
Jarrod Roussel is fantastic
Jarrod Roussel is fantastic, personable and professional!
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Jim U.
Nov 16, 2023
Mel has made this great
Mel is wonderful and caring. And she works with my availability since I work 6 days a week
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Jaime
Nov 16, 2023
Dr Shukla is great
Dr Shukla is great. She helps track my symptoms and better understand my treatment.
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Brian D.
Nov 16, 2023
Very helpful with understanding of…
Very helpful with understanding of life's busy schedule! Super providers and great customer service!
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Jacob
Nov 16, 2023
scam company
scam company
Response from Circle MedicalDec 4, 2023
Hi, thank you for taking the time to provide us with this feedback. I'm sorry to hear you did not have a positive experience with us. I would love to better understand what happened and determine what we can do to make it right - if you are able to, I encourage you to reach out to me (Wanji), so I can look into it from there.
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