Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Aaron
Nov 16, 2023
Amazing and quick
Dr. Gidwani has excellent rappore with me and is very helpful. She is also quick as well as thorough in our appointment. I highly recommend her services.
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Tyson
Nov 16, 2023
Circle Medical makes receiving primary…
Circle Medical makes receiving primary health care so simple. It saves so much time not having to drive and sitting in the waiting room with other sick individuals. The staff is super knowledgeable and friendly. My specific primary provider (Ashley Bailey) is the best!
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Kevin
Nov 16, 2023
Unbelievable kindness and compassion
Unbelievable kindness and compassion. Circle Medical is always there when I need them most. Dr. T is one of the best doctors I’ve ever worked with and I can’t thank Circle for all of the support as I would not be able to be healthy and have my medical needs met without Dr. T and the circle team!
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Anne S.
Nov 16, 2023
Bait & Switch
Bait & switch- you offered an ADHD assessment, instead I was asked to send all my medical records & transfer care to you. Waste of my time
Response from Circle MedicalNov 16, 2023
Hi Anne, and thank you for taking the time to provide us with this feedback. Circle Medical does offer ADHD care, but we are first and foremost a Primary Care Practice. For patients who choose to see us just for their ADHD care, our providers will often ask to see past Medical Records in order to provide the safest and most effective care, and some documentation is required in order to prescribe medications such as controlled substances. You can read more about our ADHD intake process on our website: https://www.circlemedical.com/what-we-treat/adhd
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Debra N.
Nov 16, 2023
Insurance ~ Billing
They request your insurance information but then still ask you to pay the entire sessions amount. Normal is $100 for the appointment. Now to call back in 3 weeks to pay the same thing for a longer appointment. What is the point of supplying insurance with a co-pay if it is not being used. And they give you 48 hours but ironically, they don't answer this message.
Response from Circle MedicalNov 17, 2023
Hi Debra, and thank you for taking the time to voice your concerns. Our dedicated billing team is always happy to assist with any questions about invoices, and if needed, I can assist in making sure a member of that team reaches out promptly. If you're able, I would encourage you to send a message via our secure, HIPAA-compliant chat (and please make sure to mention my name, Gemma, in your message), and we'll better investigate the situation and see what we can do to make it right from there.
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Ben
Nov 16, 2023
POOR communication, will never use again!
The doctor called in a prescription from out of state. Being this was a controlled drug, it had to be within so many miles. I had no way of getting in contact with the dr and had NUMEROUS texts with a robot to get fixed. After finding a new dr out of this program, they fixed this but I had cancelled the needed prescription. I wlll NEVER use this company again and have will advise others NOT to use this company. I should have done better research, after all this I now see this company has terrilble reviews.
Response from Circle MedicalNov 22, 2023
Hi, thank you for providing us with this feedback. I understand that prescription delays can be frustrating. If you are able to I encourage you to reach out through the chat function of the app to reach out to me (please make sure to mention my name, Wanji) as I would love the chance to further investigate and better understand this issue, as well as figure out any actions that can be taken to make things right.
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Eduardo
Nov 16, 2023
I’ll never go back to an office
The fact I don’t have to wait in an office for an overwhelming amount of time. This experience shows me it doesn’t require hours of time to see the doc. This is not only convenient but it seems like I literally have an expert taking care of me. 10stars to Belinda Dutton!!!!!
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Marissa
Nov 16, 2023
Easy appointment
Easy appointment, fits around my schedule, just doesn’t take many HMO insurance plans
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